Sr Principal Product Designer LLMs, AWS Solutions

AWS Solutions is a new organization with ambitions to be a leading provider of business applications leveraging Amazons unique experience and expertise used by millions of companies worldwide to manage daytoday operations. Our mission is to accelerate our customers businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons realworld experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are nobrainers to buy and easy to use.


To be successful in this mission we are looking for a Principal Product Designer LLMs. The successful candidate will help ensure customer success in building applications and services on the AWS platform while thinking strategically about business product and technical challenges.

To thrive in this role you must be a pioneer with an inventors spirit and a strong understanding of language (inputs and outputs) and the written word someone who is passionate about technology and innovation. You are able to work fast handle several projects and quickly discern the needs of a brand as it relates to voice and tone. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs functional requirements and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers researchers product management engineering data science and operational teams as you go from earlystage product concepts to launches of new features and experiences. The ideal candidate must be comfortable in navigating ambiguity having a growth mindset and have the capacity to move fast by iterating with your cross functional partners.


Key job responsibilities
* Creating a cohesive product strategy across AWS Solutions product suite.
* Creating nextgeneration design deliverables that will inform how our models are trained and finetuned.
* Creating worldclass usercentered designs through consideration of UX research market research business requirements customer feedback and usability study findings.
* Working with various stakeholders to help train LLMs to generate content that matches the intention of the designs.
* Demonstrating leadership in driving design processes into the organization that help refine strategy.
* Creating solutions for ambitious problems where no interaction paradigm currently exists.
* Presenting design work to the leadership team product team engineering team and external partners for review and feedback.
* Collaborating with other design team members on experiences frameworks process and best practices.
* Understanding and navigating rapidly evolving product and technology requirements.

A day in the life
* Daytoday you will contribute to the teams efforts to think big and explore new ideas.
* You will invent and simplify to turn potential and preferable future thinking into tangible solutions and experiences for customers whenever possible.
* Youll do this by delivering highquality content strategy collaborating closely with other designers product and engineering teams.
* You will work to identify define and help establish best practices within the organization and the broader design community to unify design processes foster innovation and improve efficiency.
* Setting excellent examples for AWS teams and the entire Amazon design community.
* Challenging current assumptions and proposing new standards for customer innovation.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.




* Experience as a user experience designer interaction designer product designer with a focus on conversation design.
* Proven track record presenting to and influencing people from other designers to senior executive management.
* Experience leading projects in a collaborative multidisciplinary team including designers creatives writers product managers and software developers.
* Bachelors or equivalent degree in Design HCI or related field or equivalent professional experience within the design field.

* Experience managing and influencing senior leaders to help teams progress quickly.
* Excellent bias for action including the ability to juggle multiple priorities and effectively deliver in a fastpaced dynamic environment.
* Willing to roll up the sleeves to meet business and product deliverables.
* Proven ability to drive the design review cycle and present to senior leadership stakeholders.
* Possess excellent communication presentation interpersonal and analytical skills.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $196700/year in our lowest geographic market up to $292800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.