Operations Process Improvement Manager
Operations Process Improvement Manager
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Job Description
Posting Date
05/09/25Application Deadline
05/23/25Pay Range
Anticipated Hiring Range: $62000 $82250 annuallyFull Pay Range: $62000 $102500 annually
Salary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.
Job Type
UnclassifiedDepartment
Clerk of the Superior CourtAbout the Position
The Operations Process Improvement Manager will support Court Operations teams with various complex technology projects and process improvement initiatives. This role will serve as a liaison between Court Operations DTI and software vendors ensuring seamless collaboration to identify and implement technologydriven solutions that improve workflows and enhance efficiency. The Operations Project Manager will collaborate with Supervisors Managers and the Administrator to analyze processes identify opportunities for improvement and drive initiatives that streamline and optimize operations. Using datadriven insights this position will lead projects from initial identification through planning analysis implementation and completion ensuring successful outcomes that align with organizational goals.
About the Office of the Clerk of the Superior Court
Join a team on a mission to provide fair and equitable access to department is looking for people who strive to provide excellent customer service collaborate in a team atmosphere and serve the community by actively learning through experiences using both successes and failures as opportunities to learn and grow. Every team member plays a vital role inproviding services for the justice system the legal community and the general public.
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional worklife balance with a hybrid work schedule option
Opportunities for growth and development within Maricopa County
Lowcost highvalue healthcare for you and your qualifying dependents
Child care benefits including access to our upcoming onsite center Maricopa County Kids Club dedicated to serving Maricopa County families exclusively
Paid vacation sick time and parental leave
Extensive wellness program including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us Maricopa County AZ
We Require
- Two years of professional analytical experience
- Bachelors degree in business administration public administration or related field
- Additional years of business or financial analytical experience may substitute for the education requirement on a yearforyear basis
We Also Value
- Familiarity with Court Case Management Systems and Document Management Applications
- Process experience with Court Operations
- Extensive understanding of Lean or Agile methodologies managing process improvements
- Project Management Professional (PMP)
- Lean Six Sigma (Green Belt or Black Belt)
- Certified Business Process Professional (CBPP)
- Agile or Scrum Certification
Job Contributions
- Collaborate with crossfunctional teams to gather processrelated information and ensure accurate representation in process models
- Analyze existing business processes to identify areas for improvement and cost reduction
- Identify bottlenecks and operational gaps and propose strategic recommendations for process optimization and control implementation
- Leverage automation solutions to eliminate manual processes improve accuracy and efficiency
- Effectively manage projects from inception to implementation ensuring timely delivery and successful outcomes
- Collaborate with the technology team to implement technical and reporting enhancements
- Overseeing the introduction and integration of new processing software to enhance operational effectiveness
- Conduct indepth analysis and present quantitative and qualitative data to inform business decisions
- Work closely with executive management managers and crossfunctional teams to achieve the companys strategic objectives
- Act as a liaison between business units and IT to ensure process improvements are technically feasible and aligned with business goals
- Monitor and measure the impact of process changes to ensure desired outcomes are achieved
Working Conditions
- Position requires travel to and from jobrelated locations during the course of a scheduled workday subject to County policies regarding use of County vehicles and/or private vehicles used on County business
- Job duties are performed mostly in an office setting that consists of a highvolume and fastpaced environment
- Requires long periods of sitting while completing computer activities
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a preemployment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safetysensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Required Experience:
Manager
Employment Type
Full-Time
