Manager, Community Benefits
Manager, Community Benefits
Posted on :
14-05-2025
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1 Vacancy
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Job Description
Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
Were looking for leaders who inspire trust shape culture and move ideas forward. As a leader in our Division you will foster an inclusive respectful and peoplefirst culture; provide clear direction and coaching that empowers your team to succeed; model accountability and integrity in your decisionmaking; collaborate across teams to drive impact; and lead through change with resilience and a forwardthinking mindset.
The Manager Community Benefits leads and manages the Metrolinx Community Benefits & Supports Program which ensures that transit infrastructure investment projects address a broad range of local community needs and provide benefits such as employment training and apprenticeship opportunities encourages use of local suppliers and social procurement opportunities.
What will I be doing
- Manages the implementation of strategies to guide and support the Community Benefits program.
- Supports the procurement process as a subject matter experts in Community Benefits & Supports for capital projects.
- Ensures that all activities partnership arrangements and other resources work within the Community Benefits & Supports Program principles of inclusiveness accessibility transparency and collaboration.
- Acts as a key resource in providing strategic advice and expertise to internal stakeholders and external delivery partners regarding the social and economic benefits arising from infrastructure projects that are intended to improve the wellbeing of a community affected by the project.
- Leads research and environmental scans to explore and gain insight into community benefits program innovations and best practices in other jurisdictions at the local provincial national and international levels.
- Leads the preparation of and delivery of briefings communications reports and messaging to effectively publicize the impact and achievements of the program to the organization and leadership.
- Facilitates the resolution of implementation issues with contractors internal stakeholders and the community related to the Community Benefits & Supports Program.
- Develops coordinates and facilitates the Metrolinx Community Benefits & Supports Program Advisory Group meetings and attends stakeholder working groups on behalf of Metrolinx.
- Collaborates with colleagues to support the development and execution of communication and engagement tactics program marketing plans campaigns and special projects that raise awareness and build support of opportunities for residents and businesses in communities where Metrolinx projects are being built.
- Actively promotes the Community Benefits & Supports Program by facilitating connections of ideas and people through strong working relationships with provincial and municipal government departments and agencies in the workforce training sector to identify and coordinate training and apprenticeship opportunities.
- Builds awareness of the program by enabling contractor and community stakeholder collaboration through the organization of events that promote the local supplier and social procurement opportunities in alignment with Project Agreements.
- Builds relationships with community partners community groups and stakeholders to promote and maintain the communitys awareness of the program to identify initiatives communicate progress toward goals and address any concerns/complaints as they arise.
- Provides leadership coaching performance management and motivation to employees in their work processes and performance and ensures they are equipped with the necessary tools and information to enable their full engagement.
- Monitors the achievement of performance objectives developing and implementing action plans to address gaps in performance.
What Skills and Qualifications Do I Need
- Completion of a degree in Community Development Social Studies Communications Public Relations Business Administration or a related discipline or a combination of education training and experience deemed equivalent.
- Demonstrated progressive experience in any of the following: Community economic development and related employment training and/or apprenticeship programs; Community Engagement and/or stakeholder relations; Project management; Public Policy.
- Understanding of the Metrolinx Community Benefits & Supports Program and its framework in relation to Metrolinx capital projects
- Political acuity and diplomacy to build strong relationships with a diverse array of stakeholders from the community equity deserving groups nonprofit labour government and private sectors.
- Strategic planning and project management to manage complex projects in a collaborative environment and handle multiple and changing priorities with competing deadlines.
- Analytical and problemsolving skills to continually assess the programs effectiveness and design and implement strategies accordingly; to create program performance measurement opportunities to assess effectiveness awareness understanding buyin and support.
- Facilitation techniques to partner with contractors and community groups to define issues and find solutions and reach consensus through collaborative means.
- Research methodologies to lead research and environmental scans that identify community benefits program innovations and best practices in other jurisdictions.
- Proficiency in MS Office (e.g. Outlook Word Excel PowerPoint etc.) and project management tools to monitor and track program performance; to conduct analysis draft/edit reports briefing materials and presentations.
- Interpersonal and oral/written/presentation skills to write/edit and produce communications and briefing material reports and presentations; to liaise effectively with both contractors and community stakeholders.
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equitydeserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at:or email .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send timesensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for nonunion roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LISS1
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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