Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailCareer Advisor
NonExempt
Salary: $year
Scope of Position:
Provide case management and career counseling to NWPA Job Connect
program participants. Provide support and assistance in all areas related to gaining and/or
retained employment and career advancement.
Essential Functions:
Provide individualized assessment of work family and personal development needs and opportunities for Adult and Dislocated Workers
Determine WIOA eligibility and accurately complete required documentation for enrollment
Build professional oneonone working relationships with customers to assist ineliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate community service or social service agencies when needed
Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
Oversee customer activities and assist with workshop schedules
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor
Share information with appropriate staff and/or funding agencies
Provide consistent and comprehensive case management followup and retention services ensuring that postplacement contacts are made as required by specific contract accommodating customer work schedules
Document all participant contacts and activities in case progress notes
Assist in the preparation of project reports as needed
Ensure that positive outcomes and goals are met as required by contract
Work with the team on implementing processes that increase customer engagement
Manage a caseload of 5075 participants with a 100% eligible enrollment rate
Other duties as assigned
Education and Experience Requirements:
Bachelors Degree in Education Social Work Human Resources or a related area
Career counseling experience required
Ability to prioritize tasks and document visits and contacts
Demonstrate telephone computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Proficient in Microsoft Office applications
A valid drivers license & clean driving record required
Required Experience:
Unclear Seniority
Full-Time