Administrative Support IV - Front Desk/Receptionist
Administrative Support IV - Front Desk/Receptionist
Posted on :
14-05-2025
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1 Vacancy
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Job Description
We are looking for a positive and welcoming colleague to join our District 287 team as the new District Service Center Receptionist and Communications Administrative Assistant! This person will serve as the first point of contact for the Districts central office and support the Communications Department. This position ensures professional courteous and efficient frontdesk operations including answering the mainline phone greeting and directing visitors and performing a variety of administrative duties.
Position Details:
- Reports To: Director of Communications
- Department: Communications
- Location: District Service Center in Plymouth MN
- Work Schedule:This is a full time 12 month position MondayFriday 7:30 a.m. 4:00 p.m. no weekend no holidays
Salary & Benefits:
- Salary follows the SEIU Local 284 Salary Schedule: $24.80 $25.85 per hour
- Generous Benefits including:
- Low cost medical and dental insurance
- District funded HRA account
- Life insurance and longterm disability
- Optional health care flexible spending account (FSA)
- Optional dependent care flexible spending account (FSA)
- Extensive wellness services that includes 6 free confidential counseling sessions
- Retirement benefits through PERA
- Optional 403b with district match
- Paid time off
- Paid holidays
- Mental Health benefits
- More details can be found on our webpage: Contracts/Benefits Intermediate District 287
Essential Duties and Responsibilities
Front Desk & Reception
- Greet visitors in a professional and courteous manner.
- Assist guests with locating staff members conference rooms or meeting areas.
- Manage signin procedures using the RAPTOR visitor management system.
- Coordinate visitor needs such as new hire orientation food deliveries and vendor access.
- Maintain the security and confidentiality of the front desk area and visitor records.
- Answer the districts main phone line and route calls to appropriate departments or personnel.
- Provide basic information and guidance to callers regarding district operations and contacts.
- Monitor and respond to front desk voicemail and email communications.
- Assist in compiling visitor data or reports as requested.
- Coordinate with Facilities or IT for maintenance of lobby signage or digital displays.
- Provide backup support to other administrative departments as needed and approved.
Support to Communications Department
- Provide clerical and logistical support for communications projects events and meetings.
- Uses independent judgment when communicating with internal and external customers. Requires minimum supervision and direction on day to day tasks. Regularly recognizes recommends and provides input into the implementation process of a more effective method to work operations;
- Maintains an inventory of supplies and equipment. Orders supplies when necessary. Completes processes and maintains paperwork for purchasing (e.g. orders requisitions invoices etc.). Maintains employee time and attendance records. Assists in preparing and monitoring the office budget (e.g. compiles figures reviews statistical reports verifies expense items). Designs and initiates new forms and procedures to facilitate workflow.
- Assist with scheduling calendar management and coordination of departmental activities.
Prepare and edit documents correspondence and reports. - Maintain filing systems both electronic and hard copy for Communications Department materials.
- View the fullAdministrative Support IV Job Classification
Knowledge Skills and Abilities
- Professional demeanor and excellent interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word Excel Outlook).
- Familiarity with visitor management software (RAPTOR preferred) or willingness to learn.
- Ability to maintain confidentiality and demonstrate sound judgment.
- Bilingual (Spanish/English) skills preferred but not required.
Education and Experience
- High school diploma or equivalent required; associate degree or higher preferred.
- Minimum two (2) years of administrative or front desk experience preferably in a school district education or publicfacing environment.
- Experience working with the public and with a variety of data base software desktop computers or any combination of education and experience that provides equivalent knowledge skills and abilities
Interview Process:
- Job Posting will close on May 28 2025
Employment Type
Full-Time
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