Operations Support
Operations Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
With over 200 locations and 2000 employees Paramount Residential Mortgage Group Inc. (PRMG) is one of the largest independently owned Mortgage Banks in the nation. The company is experiencing exponential growth in 2021 and will for many years to come. We are looking for a highly qualified Operations Support to join our Retail team to help support our increased volume. Newly hired Operations Support will have the privilege of working with a talented team along with being mentored for growth. The benefits that PRMG offers are available to all full time employees. We offer competitive salary that will be based off of experience. You will have a variety of medical dental vision and other insurance products to choose from. Each year you will receive two weeks vacation time over nine paid holidays and five sick days and access to our employee discount program! With all of these benefits it is no wonder why we were voted the top 5 of the 50 Best Companies to work for 2020. So if you are looking for a Operations Support position that will be groomed for advancement then PRMG is the place for you! Apply now!
Responsibilities
- Develops and maintains an already established relationship with correspondent or wholesale broker through communication and follow through.
- Identify and maintain daily contact with sources of mortgage loan production (correspondents and brokers) to ensure smooth flow of loan applications through the loan process.
- Answer client questions and respond to loan status underwriting processing and funding flow inquiries.
- Develop and maintain relationships with assigned customers.
- Generate mortgage loan business for PRMG by utilizing creativity and independence to manage current account relationships as wells as developing new business.
- Maintain and manage branch pipeline through reporting
- Provide customer service to sales account executives assisting with internal file flow.
- Order tax transcripts or W2 transcripts for all borrowers as applicable per loan program.
- Order SSA validation as applicable per underwriting conditions.
- Order FHA case number assignment as applicable.
- Pull LDP/GSA on all loan participants.
- Order Mortgage Insurance with sufficient coverage as applicable per loan program.
- Perform the Verbal VOE within applicable time frame per loan program of note date on all borrowers.
- Upload the appraisal and proof of appraisal delivery from ValuTrac into FT360 and notify the underwriter the appraisal is ready for review.
- Request change of circumstance from the disclosure department when applicable.
- Review and sign off all designated Level I account manager conditions in FT360.
Qualifications
Experience:
- One year minimum mortgage operations experience.
- Experience working in a fast paced team environment.
Skills:
- Strong interpersonal communication and business relationship skills.
- Detail oriented with strong organizational and followthrough skills.
- Excellent analytical written and verbal communication skills.
- Technologically proficient in MS Windows software.
- Proven negotiating skills and forecasting capabilities.
Education:
- College degree or equivalent work experience preferred.
- High school diploma (or equivalent) required
Min
Max
Employment Type
Full-Time
