Operator, Computer II
Operator, Computer II
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary
Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers including two of the nations largest healthcare data centers both rated among the top five percent of data centers worldwide by MIPS.With three U.S. locations and decades of experience in government commercial and education markets our innovative solutions and reliable services allow clients to focus on core business and improve outcomes.
Our data centers host applications process billions of transactions supporting state federal and commercial business.
Description
Position Purpose:
Under general supervision operates monitors and troubleshoots computing platforms systems and peripheral equipment following established computer procedures on assigned shift. Reviews and follows all procedures and documentation in performing associated job duties. Works with I/S groups to ensure service objectives are met.
This position requires the ability to obtain a security clearance which requires applicants to be a U.S. Citizen.
SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamaraOHara Service Contract Act (SCA) employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.
Location:
This is position is full time (40 hours a week MF) and fully onsite in Columbia South Carolina with Companion Data Services one of BlueCross BlueShields South Carolina subsidiary companies.
What Youll Do:
Monitors/observes and troubleshoots multitechnology computing platforms including midrange mainframe and/or servers. Ensures stable operating environment and attains maximum utilization of system facilities and resources. May diagnose processing failures and seek appropriate corrective action.
Reviews job control language operates/monitors console systems and interacts with appropriate peripheral equipment such as printers disk drives tape technologies and image technologies for routine regularly processed workloads. Resolves basic problems and escalates to Lead Operator as needed.
Locates/monitors/mounts physical/virtual tapes and optical platters in the tape libraries. Rotates backup tape files to the vault.
Schedules production and quality assurance runs. Monitors scheduling system. Resolves problems and/or notifies customer of problems.
Assists programmers and systems analysts in running nonroutine workloads that are used for testing quality development and production.
To Qualify for This Position Youll Need:
Required Education:
High School Diploma or equivalent
Required Work Experience:
2 years experience in the operation and support of a variety of computer systems.
Skills and Abilities:
Demonstrated analytical organizational communications (verbal and written) and customer service skills.
Knowledge of departmental operations systems and equipment in the department.
Ability to troubleshoot and restore routine technical service and peripheral equipment.
Ability to perform system backup process and disaster recovery tests.
Ability to load tapes optical media and paper as needed.
Ability to interact with various technologies.
Familiarity of JCL.
Work requires ability to operate a computer.
Required Software and Tools:
Thorough knowledge of console systems peripheral equipment computing platforms and multiple systems platforms. Advanced knowledge of Microsoft Office.
We Prefer That You Have:
SPLUNK monitoring experience
Mainframe experience
opening and resolving tickets with ServiceNow.
Our comprehensive benefits package includes the following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
Onsite cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies theaters zoos theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills advance their careers and contribute their unique abilities to the growth of our company.
What to Expect Next:
After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities pregnant individuals individuals with pregnancyrelated conditions and individuals needing accommodations for sincerely held religious beliefs provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment please email or callext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a casebycase basis.
We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Heres moreinformation.
Some states have required notifications. Heres more information.
Employment Type
Full-Time
