EJ200 National Customer Order Specialist
EJ200 National Customer Order Specialist
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Job Description
Job Description Summary
At Avio Aero a GE Aerospace company we invent the future of flight lift people up and bring them home safely. We are a worldleading provider specializing in the design production and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK GE Aerospaces proprietary lean operating model. We attract develop and retain industryleading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero their work isnt just a job its their passion and purpose. We wereOperating in context of services project for the Italian Air Force as EJ200 order specialist you will support the Program Manager in the fulfillment of the contract requirements accordingly to the business plan and ensuring customer satisfaction.
Job Description
Essential Responsibilities
Execution of Service Projects and order management including scope time cost & quality management granting coherence with contractual requirements input in the Company systems and monitor progress.
Liaise with other departments and/or Customer as needed during the execution of the activities in accordance with contractual obligations
Interact with the customer and the project team tracking deliveries inductions and repairs of engines modules accessories parts and AGE during the MRO process;
Responsible for the preparation of contractual documents such as invoices letters (claims periodic communications)
Preparation and negotiation with the customer of quotations for repairs and support activities in accordance with the contract requirements; progress tracking and finalization of contract financial milestones;
Management of contractual communications with the customer;
Support customerneeds following the contract requirements: scheduled and unscheduled activities regarding technical maintenance and engineering support tracking and monitoring the related project deliverables;
Support the report out for the analyses on Program health KPIs Risk&Opps
Qualifications/Requirements
Engineering Masters degree from an accredited university or college (
Relevant Experience in Business Military and/or Program Management.
Italian and English written and oral good knowledge
Work Visa in accordance with local regulation is required.
High Customer Oriented skills
Desired Characteristics
Indepth knowledge analytical thinking and technical experience to execute policy/strategy.
Strong oral and written communication skills.
Sense of urgency in dealing with issues and tasks.
Demonstrated ability to analyze and resolve problems.
Ability to document plan market and execute programs.
Established project management skills.
Abilities to create consolidated and valuable collaboration network.
What we offer
Smart working and work lifebalance
Avio Aero when possible promotes remote work and encourages a good healthy and satisfying worklife balance. We value our employees wellbeing; hence we offer a variety of improvement programs aimed to preserve anyones psychological safety and daily needs.
Total Rewards
At Avio Aero we understand the importance of Total a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:
Performance related bonuses and local bonus scheme.
Flexible benefits platform.
GE Aerospace share plan.
Life and injury insurance.
Private medical cover.
Employee assistant program.
Employee special awards (service and recognition).
Local special agreements and discounts.
English and languages training for you and one member of your family.
Technical Leadership and development trainings.
Inclusion & Diversity
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin religion sexual orientation gender identity or expression age disability etc.
We are not all the same. Just be Yourself @AvioAero!
Additional Information
Relocation Assistance Provided: No
Required Experience:
Unclear Seniority
Employment Type
Full-Time
