drjobs Team Lead, Compliance & Payments

Team Lead, Compliance & Payments

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1 Vacancy
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Job Location drjobs

Bengaluru - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon is seeking Individual for its Linehaul team who is able to hold a high bar on delivering results with bias for action and attention to detail. This job requires the employee to constantly dive deep and look for opportunities to improve quality with a focus on cost reduction and process streamlining. Employees ability to learn quickly and work on disparate and overlapping tasks will define his/her success. High impact issues often require coordination between multiple stakeholders Operations Procurement Finance and Tech so the employee gets to experience a breadth of impact with various groups.


Key job responsibilities
Defining building and responsible for the execution of Middle Mile carrier payment dispute processes troubleshooting diagnosing and fixing quality issues developing monitoring solutions.
Coordinate with Procurement Ops Trans execution and program team on issues related to carrier payments disputes and manage stakeholders.
Quick learner and adapt to changes from continuous improvement initiatives.
Continuously improve the carrier payment process and attain a sustained level of performance standard Initiates improvements to enhance quality standards reduce waste and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance (Deepdive and root cause analysis) to support programs initiatives
Implement the formal process control and process improvement mechanisms to improve quality of carrier payments.


About the team
Our team works with multiple stakeholders to build and deploy scalable solutions for our internal and external customers (carrier partners) while ensuring executions systems are rightly configured to deliver customer promises across the IN Middle Mile network.

Basic Qualifications
Diploma or Bachelors degree in Engineering or Finance or Economics
Good communication skills both verbal and written
Demonstrated ability to work in a team
Analytical ability
Basic Excel skills is a must.
Experience in Stakeholder management desirable
Experience in handling live operations preferred (wherein realtime decision making capability & bias for action is a must)

Advanced in Excel & SQL skills
Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has Six Sigma Kaizen etc

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Employment Type

Full-Time

Department / Functional Area

Administrative Support

About Company

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