Sales Order Administrator

The SPTS division of KLA designs manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. Endmarket applications include microelectromechanical systems (MEMS) advanced packaging LED high speed RF device ICs and power semiconductors. SPTS is part of KLA Corporation which develops industryleading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and processenabling solutions for manufacturing wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe our expert teams of physicists engineers data scientists and problemsolvers design solutions that move the world forward.

KLA is well known for its highperforming business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services such as financial planning corporate accounting tax industry analysis and benchmarking internal audits SEC reporting and merger and acquisition support.

Job Description/Preferred Qualifications

The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services such as financial planning corporate accounting tax industry analysis and benchmarking internal audits SEC reporting and merger and acquisition support.

Our Order Administration team resides within the Corporate Financial organization and is responsible for the timely and accurate booking and processing of customer received orders. The team works with Sales Finance Manufacturing Marketing and Service organizations to ensure complete delivery of the required products and services offered by KLA!

Job Description

Performing all order administration responsibilities for assigned division(s) territories Field Sales offices or designated customers using related system and personnel resources. Handling sales order processing and data coordination for new purchase orders (POs) and changeorder submissions returns and overall backlog management. Collaborating with field and factory Teams including Field Sales (Account Management and Sales Administrators) Division Slot Planning Configuration Analysts Trade Services Shipping Finance (Corporate and Division) as well as Divisional Marketing and Sales. May be assigned special projects or tasks by OA management.

In this role you will:

• Receive orders submissions for new POs order changes adjustments and cancellations directly from both Field Sales and Product Division Teams. Achieve and maintain rapport with internal and external customers and work to provide them with the best possible service.
• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Providing solutions within generally defined practices and policies in selecting methods and techniques.
• Retrieve customer submission information build create and handle sales order activity and order status in a timely fashion. Ensure data integrity through complete entries and accurate codes for retrieval by other KLA personnel.
• Follow up on inquires by others for status information based on the most recent submissions to Corporate Sales Operations (CSO). Perform entry followup through order entry review using standard and custom reports to ensure order accuracy.
• Work with Master Database Manager and Finance to facilitate the Customer entry setup for orders for new customers.
• Review submission documents to include but not limited to: customer POs and changeorders related documents agreements and supporting documentation to ensure compliance with Corporate Systems Booking Policy while maintaining complete and accurate backlog representation.
• Maintain customer files of active orders posting activity such as change notices current order status reports supporting documents and related email vital for complete explanations.
• May provide assistance to manager as needed in areas such as new hire interviewing OA training of new or existing employees or other department Teams new system/process testing and representation in assigned meetings including weekly divisional meetings pertaining to order status

We are looking for someone who:

• Is willing and a fast learner for additional and changing databases required to support processing activities at KLA (i.e.: quotation/order summaries electronic data storage and other salessupport systems as needed).
• Demonstrates a strong teammate demeanor.
• Can provide concentrated support and work dedication during peak activities such as at the end of corporate fiscal periods.
• Is fully aware (based experience and inhouse training) of all orderrelated export requirements for international orders including LettersofCredit VAT Tax issues and Incoterms.
• Can help in training of others on current or modified process review through prepared presentation sessions based on OA Manager assignment or approval.
• Has knowledge of SAP Sales Module.
• Demonstrates knowledge of applications and tools such as; Microsoft Word Excel Visio and Power Point.
• Shows good communication and telephone skills to relate and resolve specific order issues with an ability to act in authoritative role in meetings or OA related discussions.
• Previous experience should include knowledge of order management (database processing) as well as the ability to work closely with other Teams on customer orderrelated issues.
• Needs to react quickly in a fastpaced environment.

What we will offer you

KLAs benefits package includes:

Annual leave starting at 25 days (plus bank holidays) contributory pension scheme cash health plan cycle to work scheme global bonus plan share scheme rewards scheme and life assurance!

Minimum Qualifications

Has a Bachelors degree or equivalent experience with meaningful work experience

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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