drjobs Support Analyst

Support Analyst

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1 Vacancy
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Job Location drjobs

Easley, SC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities:
Handle support calls or tickets.
Installing and updating product line applications integrated 3rd party applications and operating system and/or database applications.
Exercise sound professional judgment in investigating technical problems.
Collects detailed information to categorize requests to establish a method of resolution.
Documentation of all customer communication through tickets.

Requirements:
1 year(s) of customer service experience in a technical environment or relevant experience
Proven problemsolving abilities
Proven verbal skills and exceptional written skills
Experience in technical documentation
Ability to multitask effectively
Work well autonomously


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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