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1 Vacancy
Responsibilities:
Handle support calls or tickets.
Installing and updating product line applications integrated 3rd party applications and operating system and/or database applications.
Exercise sound professional judgment in investigating technical problems.
Collects detailed information to categorize requests to establish a method of resolution.
Documentation of all customer communication through tickets.
Requirements:
1 year(s) of customer service experience in a technical environment or relevant experience
Proven problemsolving abilities
Proven verbal skills and exceptional written skills
Experience in technical documentation
Ability to multitask effectively
Work well autonomously
Required Experience:
IC
Full-Time