Assistant Manager (Experience Required)
Assistant Manager (Experience Required)
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1 Vacancy
Job Description
ASSISTANT MANAGER JIFFY LUBE MULTICARE
*PLEASE READ REQUIREMENTS TO QUALIFY FOR THIS POSITION BEFORE APPLYING*
Position Purpose:
To ensure customers receives exceptional customer service while providing complete error free professional service for his/her vehicle and to maintain a pleasant safe work environment.
- Assist Store Manager in day to day management duties.
- Manage store operation in absence of Store Manager.
- Resolve customer issues.
- Understand and comply with OSHA and EPA standards.
- Ensure employees perform required procedures and follow all policies as outlined in JTSS documentation.
- Ensure equipment and facilities are maintained.
- Handle personnel issues in absence of Store Manager in a professional manner.
- Ensure the store is opened and closed promptly.
- Counsel employees in absence of Store Manager as needed.
- Follow all policies and procedures as outlined in the Employee Handbook and JTSS documentation.
- Assist Store Manager in training leading and developing employees in accordance with JTSS guidelines.
- Assist management team in upholding store image standards.
- Other duties as requested or assigned.
Job Competencies:
- Customer service skills to manage the customers experience and difficult customer situations.
- Ethics and integrity to treat others with respect.
- Basic computer skills to enter customer and vehicle information correctly.
- Cash handling skills.
- Supervisory skills
Required Work Experience: (Required to be considered for this position)
- Previous automotive shop management preferred.
- Previous service advisor/ write experience required.
Education:
- High school diploma or a GED
- Automotive technical school or equivalent experience preferred.
Required Experience:
Manager
Employment Type
Full-Time
