DCEO Facility Manager, DCC Communities

How would you like to be a part of Earths most customercentric company You will work with teams of frontline responders who support the operations of some of the worlds most advanced data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared for any situation.

AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated safe and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.


Key job responsibilities
Oversee all aspects of the data center critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
Manage teams of 24x7 engineering technicians in all facets of their career. Prioritize and assign tasks to data center technicians and operators manage projects coach and create documentation. Guide train and educate staff on best practices related to all service owner issues.
Effectively and efficiently manage the operations budget and expenditures.
Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion.
Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
Communicate complex technical information to a nontechnical audience.
Respond to outofhours emergency calls.
Is the second level escalation points for Data Center facilities related issues/failures.
Act as an escalation point for all facilitiesrelated issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear generators UPS systems power distribution equipment chillers cooling towers computer room air handlers building monitoring systems etc.
Ensure all safety procedures are adhered to while performing work.
Test quality performance safety and reliability of products equipment and processes.
Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40 pounds.
Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull.
Coordinate body movements when using tools or equipment.
Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
Work at depths such as raised floors.
Work in noisy environments.
Role may support more than one location/site.


About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.



Bachelors degree or higher in a relevant engineering discipline or relevant experience.
5 years experience working in data centers or critical infrastructure with an emphasis on building and equipment operation
3 years experience in a management position with 5 or more direct reports

Advanced electrical or mechanical certifications
10 years experience working in data centers critical facility operations or other relevant industry
5 years experience in a management position with 5 or more direct reports

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.