Support Services Coordinator Full Time 36 hours, First Shift

At Bristol Health we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients residents and families. We are committed to provide compassionate quality care at all times and to uphold our values of Communication Accountability Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID19 pandemic. Use your expertise compassion and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.

The position serves as the primary point of operational contact for internal and external customers. Coordinates and performs a wide variety of administrative activities with a focus on the development and tracking of financial and performance improvement activities across Support Services departments. Participates in the coordination and completion of special projects and/or events. Works under limited general supervision with frequent necessity to establish own priorities to meet deadlines. Resolves moderately complex customer/employee questions and problems. Exercise independent judgment in accordance with wellestablished policies procedures and techniques. Must be proficient in Microsoft Excel Word PowerPoint and Google Suite applications. Other related crossdepartmental duties as assigned.

Essential Job Functions and Responsibilities:

• Assists the Systems Director in daily activities and specific tasks in a fastpaced environment.
• Provides administrative support across Support Service departments.
• Creates and implements tools for data collection using Microsoft and/or Google applications
• Reviews/edits project documents and presentations for accuracy and completeness.
• Ensures Support Services initiatives are ongoing and on track.
• Ensures dashboards are current accurate and completed by each department.
• Assists with the development of department budgets
• Deals with customer complaints concerns and any servicerelated issues and creates solutions to resolve
• Manages all organization conference space AV equipment and catering needs.
• Maintains and organizes all correspondence reports forms departmental data etc. following office workflow procedures to ensure maximum efficiency.
• Orders supplies working within a defined budget.
• Manages payroll functions; (weekly time reconciliation performs coding audits and prepares utilization reports)
• Manages calendars including making appointments and prioritizing sensitive matters
• Maintains current departmental licensure as needed
• Updates policies on policy manager and contracts via Meditract
• Other related crossdepartmental duties as assigned.

Minimum Requirements:

• 25 years of customer service experience in a business environment.
• Scheduling and payroll experience preferred.
• Proficiency in Microsoft and Google applications.
• High School Diploma; Associates degree or higher is preferred.

State/Federal Mandated Licensure or Certification Requirements:

None.

Bristol Hospital Mandated Educational Requirements:

General orientation at the time of hire. Fire/Safety/Infection Control annually. Hazardous Materials Training annually. Other programs as mandated by the Hospital.

Special Requirements:

None.

Physical Requirements:

Includes but is not limited to: standing walking bending reaching and stooping. Lifting 30 lbs. to waist level. Visual and hearing corrected to normal.

Work Environment:

Some exposure to dirt dust and waste including medical waste. Exposure to chemicals of various types heat machinery noise and odors from soiled linen.

Cognitive Requirements:

Ability to communicate so that the average person can understand. Excellent interpersonal skills. Ability to train/teach/orient employees. Basic math and writing skills.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.