Insurance Product Implementation Lead
Insurance Product Implementation Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Who are we
Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers propertyandcasualty insurance needs in the Midwestern Northwestern and Southwestern United States. Known as The Relationship Company we define success as a measure of the relationships weve built over time. In everything that we do we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. Thats the power of nice. At Western National nice is something we work to bring to every person and organization with whom we partner and serve.
Does this opportunity interest you
Western National is seeking a Product Implementation Lead to join our team! The individual in this role will ensure that the needs of our business are represented in an actionable way when developing implementing or refining the companys use of technology.
The Product Implementation Lead will provide formal organization and tracking methods for product initiatives. This will be accomplished through discovery assessment recommendation approval prioritization and execution of assigned initiatives. This position is an excellent opportunity to partner with others throughout the organization in clear consistent and effective ways.
The individual in this position will evaluate potential business solutions based on strategic objectives and take ownership of decisions. By gathering and analyzing information to improve business processes the individual in this position will guide the team in assessing the costs benefits and risks of proposed solutions to form recommendations.
What are the responsibilities and opportunities of this role
- Collaborates across product team(s) and enterprise to coordinate work necessary to assess potential business process and software implementation initiatives.
- Coordinates with others to gain information necessary to complete comprehensive business case and costbenefit assessments for proposed initiatives; responsible for drafting plans.
- Evaluates proposed initiatives to ensure alignment with strategic objectives.
- Understands customer journey and incorporates assessment of impact to customer in all initiatives proposed for implementation.
- Ensures approved initiatives stay on track and on budget; reports risks to stakeholders.
- Identifies and leads opportunities to improve or add value to enterpriselevel business processes and applications.
- Uses business case metrics process improvement methodology and project management skills to drive change.
- Partners with the Vendor Management Team to complete nondisclosure agreements negotiate contract terms review contract language and execute agreements in time for project kickoff.
- Assists product manager in identifying and removing obstacles to successful implementation of product initiatives.
- Develops and maintains highly effective business relationships with internal and external customers.
- Identifies opportunities to improve customer experience and influence adoption among team members and team leadership.
- Performs special projects and other duties as assigned.
This position offers a hybrid schedule that allows working from home up to two days a week once onboarding is successfully completed.
What are the musthave qualifications for a candidate
- Proven ability to communicate clearly and effectively with both technical and nontechnical audiences.
- Strong problemsolving and analytical skills especially when handling ambiguity.
- Demonstrated experience working with crossfunctional delivery teams.
- Ability to work independently manage multiple projects and complete assignments on time.
- Two to three years of experience in projectbased work.
- Proven ability to think critically and communicate effectively with customers stakeholders and various business units.
- Strong informal leadership and influencing skills.
- Advanced organizational and prioritization abilities.
- Experience leading projects from discovery to successful completion.
- Vendor management and risk mitigation skills.
- Strong facilitation and conflict resolution skills.
- Working knowledge of personal and commercial propertyandcasualty insurance products and operations.
- Familiarity with Agile methodologies and other project management tools.
What will our ideal candidate have
- Bachelors degree in business insurance or finance; experience in lieu of degree acceptable.
- Proficiency with core systems software tools and collaboration platforms.
- Experience with system implementation; Guidewire or similar policy administration systems.
Compensation overview
The full hiring range for this role is $91200 $125400 annually. However the base pay offered may vary depending on the jobrelated knowledge skills credentials and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.
Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting.
Culture and Total Rewards
Western National has long been known as The Relationship Company and caring for our employees is part of that relationship commitment. We value connectiveness empowerment and accountability and we believe that our employees are our biggest asset.
Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal) Western National has earned accolades yearoveryear as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition the Group is consistently recognized as a Wards 50 propertyandcasualty insurance company for its outstanding financial results.
Western National offers fulltime employees a significant Total Rewards Package including:
- Medical insurance plan options and other standard employee benefits including dental insurance vision benefits life insurance disability insurance and more!
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
- Wellbeing Program including onsite fitness studio
- Paid Time Off including holiday vacation and volunteer
- 100% companypaid tuition reimbursement for approved jobrelevant coursework and access to The Institutes (Risk and insurance education)
- Paid parental leave
- Bonus opportunities
Western National believes in supporting balance between work and life by providing a flexible work environment which includes a variety of hybrid and remote work arrangements designed to balance individual job department and company needs.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
#LIBP1
#IND123
Employment Type
Full-Time
