Slot Attendant
Slot Attendant
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Job Description
DUTIES and RESPONSIBILITIES
Actively patrols assigned sections looking for opportunities to surprise and delight guests While enhancing guests slot entertainment experience by creating a fun highenergy environment through the celebration of slot wins and building players perception of luck.
Displays attentive upbeat and enthusiastic behavior during each Moment of Truth interaction throughout the shift.
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives.
Clearly communicates functionality of Slot Floor (i.e. Fast Cash ticket in/ticket out).
Responds to the right customers in the right order for service requests including slot dispatch slot candle lights radio and customers while meeting or exceeding department service standards.
Verifies and countersigns hand paid jackpots.
Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority.
Keeps slot areas clean secure and well maintained.
QUALIFICATIONS:
High School Diploma or equivalent.
Must be 19 years of age.
Must demonstrate a high level of technical proficiency.
Must be able to add subtract and multiply large amounts of money at a rapid and accurate rate.
Professional appearance excellent personal hygiene and phone etiquette is a must.
Courteous friendly outgoing personality is essential.
Good organization and communication skills required.
Accuracy and attention to detail is necessary while working in a loud fastpaced environment.
Constant public contact with frequent interruptions.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
May be subjected to high noise volumes flashing or bright lighting and guest conflicts. Work in a fastpaced environment and will require all forms of dexterity and mobility throughout all shifts.
Caesars Entertainment provides an extensive list of benefits to our employees including but not limited to:
401(K)
Medical Benefits
Dental Benefits
Vision Benefits
Short and Longterm disability
PTO/FTO
Employment Type
Full-Time
