Office Manager
Office Manager
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Job Description
Job Title
Office ManagerJob Description Summary
The Office Manager will be responsible for managing local office support operations for brokerage services within our West Los Angeles market. This role will ensure that administrative and operational functions are provided to the office in an efficient and effective manner. The Operations Manager will provide management oversight for administrative and office operations support staff within their markets. They will work closely with the Regional Director of Operations Managing Principal feeearner(s) and staff within the market to provide support and implement strategic initiatives.Job Description
Creatively solve problems to ensure the markets offices operate in an efficient and effective manner
Work with HR to hire onboard and evaluate administrative and office operations support staff
Provide formal leadership mentoring and supervision to the administrative and office operations support staff
Oversee and manage the purchasing and maintenance of office supplies/equipment mail room operations office technology implementation upgrades support facilities telecommunications emergency preparedness and business continuity planning
Solicit and negotiate vendor bids contracts and pricing
Coordinate and distribute work between Broker support and Administrators if roles exist within local offices
Work with Managing Principal FP&A and Regional Director of Operations to draft and finalize budget (revenue and expenses)
Help promote culture of compliance within office for feeearners and support staff to routinely update CRM system
Solicit input from service line feeearners and market leads at prebudget meetings regarding recent wins pipeline activity anticipated recruiting and attrition capital spend etc.
Work with Managing Principal and Regional Director of Operations to follow up with feeearners staff Project Coordinators as needed to update pipeline information
Maintain tracking of expenses related to deals using Commissions Accounting and CRM Systems
Track expense budgets for all deals and escalate concerns to Managing Principal and Regional Director of Operations as needed
Review and approve all expense reports and determine if expenses are appropriate and in policy in Expense system
Review business case for necessity of expenditure
Performs other related duties as required or requested
Background and Experience:
Demonstrated experience should include:
Bachelors degree (BA/BS) required in any field; business/real estate preferred
5 years of people management
Excellent interpersonal communication leadership and relationship building skills.
Demonstrated process improvement continual improvement skills
Competencies:
Exposure to project and process management
Proven ability in conflict resolution
Exposure to executive communications
Excellent written oral and presentation skills
Strong Microsoft Office Suite skills
Knowledge of the real estate industry and business model
Knowledge of Salesforce Workday and budgeting software
Ability to plan organize and manage processes
Ability to read comprehend and analyze P&L statements
Knowledge of HR practices including recruitment interviewing hiring employee relations and staff development
Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
IC
Employment Type
Part-Time
