Business Analyst - (Administrative Analyst/ Specialist Exempt I) - HDCS Financial Services
Business Analyst - (Administrative Analyst/ Specialist Exempt I) - HDCS Financial Services
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$ 5429 - 6032
1 Vacancy
Job Description
*SFSU INTERNAL APPLICANTS ONLY*
Working Title
Business Analyst
Positions Available
1 Position Available
SF StateUniversity
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who selfdisclose by contacting the Senior Human Resources Manager.
Applicants may visit for more information on SF States policy prohibiting discrimination and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination Harassment and Retaliation Administrator by calling (415)or emailing
San Francisco State is a 100% Smoke/VaporFree Campus. Smoking or Vaping of any tobacco/plantbased substance is not permitted on any University properties.
The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a designated position in the California State Universitys Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
Housing Dining & Conference Services (HDCS)Financial Services
Appointment Type
This is a oneyear probationary position.
Time Base
FullTime (1.0 FTE)
Work Schedule
Monday Friday 8:00 AM5:00 PM
Anticipated Hiring Range
$5429.00 $6032.00 per month ($65148.00$72384.00 annually)
Salary is commensurate with experience.
Position Summary
Under general direction the Business Analyst will perform complex accounting and technical work requiring the application of knowledge and judgement in using Accounting Standards Federal and State regulations and University Policies and Procedures. The Business Analyst will directly participate in the planning and development of the departmental activities related to housing and dining accounts receivable collections and accounts administration. Moreover the incumbent will be directly responsible for the overseeing and coordinating activities related to financial aid student housing refunds billing collections and will serve as a primary contract for the Bursars office and offices that administer the thirdparty billings.
The Business Analyst will coordinate the overall activities with other departments and outside thirdparty agencies and serve as a primary contact for the housing student business services unit. The position will serve as a backup to the Director of Financial Services HDCS in coordinating financial activities and operations related to student housing. The Business Analyst is responsible for analyzing maintaining and improving the structure of accounts (Item Types) in Campus Solutions (CS) module of the PeopleSoft. The Business Analyst is responsible for processing student refunds. The incumbent will be running queries in CS and StarRez preparing reports analyzing data in the reports to identify persisting issues to evaluate the results and develop strategic solutions in consultation with the Director of Financial Services.
An incumbent in the position is required to use initiative and judgment in analyzing financial data and determining a course of action within the specifications of standard practices and established procedures.
As a business analyst the incumbent will be responsible for overseeing work of two Account and Data Support coordinators with full accountability of the results of overall accounts receivable and other financial goals.
Position Information
FINANCIAL OPERATIONS AND STUDENT BUSINESS SERVICES
- Direct and manage activities related to the students accounts receivable including the licensing and meal plans fee calculations daily rates calculations third party billing dishonored checks refunds etc.
- Prepare monthly operating schedules for the work of student business services unit of the HDCS Financial Services department
- Oversee work of Account and Data Support coordinators provide them with necessary supports and training;
- Responsible for maintaining effective working relationships with staff faculty students and general public in providing or obtaining information regarding requests that need to be responded to by interpreting the policies and procedures;
- Develop recommend and evaluate operations and fee collection procedures;
- Ensure compliance with the University policies & procedures in regards to cashiering operations. Provide customer service to the students and campus community;
- Act as a liaison with the Bursars Office on the questions related to the refunds third party contract and campuswide policies and procedures.
ADMINISTRATION OF ACCOUNTS
- Facilitate the student housing past due process; send out the past due and other notices to the students. Facilitate the application of late and other fees to the student accounts. Coordinate the physical serving of the 3day Pay or Quit or other notices; send out the payment due reminders and other communication to the students;
- Review student accounts and identify open obligations to which eligible housing refund amounts should be applied. Process student refunds using the Campus Solutions student financials refund module; coordinate student holds through Campus Solutions;
- Oversee and coordinate thirdparty contract billing for housing student residents. Act as a liaison with the agencies that provide financial assistance to the students;
- Create and maintain PeopleSoft Campus Solutions module item types; maintain Transact Payments system
item types for the Student Housing program;
- Collaborate with the Student Housing office on defining the monthly installment periods for calculating the daily rooms and meals charges on the student accounts;
- Provide comprehensive counseling to students who have financial difficulties and recommend plan or action in accordance with policies and procedures.
RECONCILIATION OF ACCOUNTS AND FINANCIAL REPORTING
- Prepare complex reconciliations of the student accounts prepare the delinquency and miscellaneous reports for review and decision making;
- Administer computerized account records and ensure consistency of data between StarRez and CS;
- Send the StarRez transaction files to the Bursars Office for posting to Campus Solutions and General Ledger daily; reconcile and address discrepancies and system errors that emerge after file is processed;
- Coordinate fiscalyear end closing of approximately 4500 student accounts including processing security deposit refunds and necessary adjustments;
- Utilize the knowledge of system tools such as query builders in CS and StarRez to assist with querying of databases and reporting
Other Duties As Assigned
Minimum Qualifications
Preferred Qualifications
Bachelors degree in Accounting or Business Administration.
Knowledge of generally acceptable accounting principles and income statement/balance sheet accounts reconciliation.
Ability to use initiative and judgment in analyzing information and determining a course of action within the specifications of standard practices and established guidelines.
Subject matter expert in Campus Solutions StarRez CashNet and Peoplesoft.
Ability to organize prioritize multiple tasks and complete a high volume workload to meet various deadlines.
Ability to work independently and follow policies and procedures;
Ability to communicate confidential information with sensitivity and discretion;
Ability to review financial documents for accuracy completeness validity and adherence to standards;
Strong organizational skills and attention to detail.
Required License/Certification
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.
Environmental/Physical/Special
This position may be required to work nights and/or weekends.
PreEmployment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Lifes Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues students and the customers we serve.
We offer a competitive compensation package that includes Medical Dental Vision Pension 401k Healthcare Savings Account Life Insurance Disability Insurance Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program all geared towards the Universitys commitment to attract motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified oncampus applicants currently in bargaining units 2 5 7 and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this CSU prohibits hiring employees to perform CSUrelated work outside of California with very limited exception. While this position may be eligible for occasional telework all work is expected to be performed in the state of California and this position is assigned to oncampus operations.
CSU strongly encourages faculty staff and students who are accessing campus facilities to be immunized against COVID19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at and questions may be sent to
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at (415).
Please note that this position position requirements application deadline and/or any other component of this position is subject to change or cancellation at any time.
*SFSU INTERNAL APPLICANTS ONLY*
Required Experience:
IC
Employment Type
Full-Time
