IT Manager Operations
IT Manager Operations
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Job Description
Job Description:
Position Summary:
The Manager IT Operations will lead our dynamic team of IT Help Desk Support Specialists and System Administrators. This role is pivotal in managing and supporting IT Operations by supervising team activities contributing to technical discussions and performing operational tasks as needed.
The successful candidate will be an exceptional leader ready to mentor and develop their team while also diving into the technical work to ensure the smooth running of our IT infrastructure and security. This role requires a blend of technical prowess leadership skills and a handson approach to IT management.
Responsibilities:
Lead and manage the assigned IT team
Perform hiring employee development and mentoring to build a highperforming team.
Engage in strategic IT planning and execution contributing to global IT initiatives where applicable.
Oversee IT Operations Infrastructure and Security within his area of responsibility ensuring reliability scalability and security.
Drive technical innovations to modernize the work environment and achieve organizational targets.
Develop and maintain technical documentation policies and procedures.
Manage IT equipment lifecycle from procurement to decommissioning.
Provide handson IT Support and guidance for resolving complex issues.
Stay updated with the latest trends in hardware software and technology; recommend improvements and efficiencies.
Collaborate closely with the colleagues superiors and other stakeholders to align IT strategy with business goals.
Requirements:
A highly experienced and motivated professional with demonstrated excellence in customer service exceptional communication skills a proactive attitude and strong planning abilities.
Teamwork skills flexibility and patience
An open mind towards services and innovation in dynamic environments
A high degree of security awareness and user friendliness
Multiyear experience in providing IT Support services
Progressive knowledge of IT Systems.
Advanced knowledge of Windows (and ideally MacOS administration)
Experience in working within Office365/Azure environment and/or the respective products
Handson experience with cloud architecture including experience with designing implementing and managing solutions in private and hybrid cloud environments. Familiarity with AWS Azure and Google Cloud preferred.
Strong knowledge of network infrastructure including experience with LAN WAN setups network protocols and modern network architectures such as SDN. Understanding of network security practices is highly desirable.
Proven five or more years of relevant IT management and team leadership experience
Excellent multitasking and organizational skills
Business fluent in English
Preferred Requirements:
Virtualization certificates.
Windows Server certificates.
Network infrastructure certificates.
ITIL certificates.
Other IT related certificates.
AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
All the information concerning breaches of law during the recruitment process should be reported at Upon request you will be provided with Internal procedure for reporting and following up on breaches of law adopted by the Company based on the Whistleblower Protection Act.
Required Experience:
Manager
Employment Type
Full-Time
