Operations Coordinator (Remote)
Operations Coordinator (Remote)
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Job Description
Operations Coordinator (Remote) Health & Wellness Clinics UKBased Business
Location: Remote (Must be available during UK hours GMT)
Engagement: Parttime 20 30 hours/week with potential to grow
Our client a dynamic and fastgrowing UKbased health and wellness business with two busy clinics is looking for an organized proactive and detailoriented Operations Coordinator to support the director and streamline daytoday operations. This role is ideal for someone who thrives in a fastpaced environment takes initiative and enjoys creating order accountability and efficiency within a team.
Key Responsibilities
In this role youll work closely with the owner and wider team to ensure operations run smoothly and systems are consistently improved. Your tasks will include:
- Holding team members accountable to weekly performance metrics via Slack WhatsApp and reminders
- Compiling weekly reports on Facebook/Google ad performance and general marketing results
- Uploading video content to YouTube and TikTok with SEOoptimised titles tags and descriptions
- Managing and scheduling posts on LinkedIn and coordinating weekly blog email campaigns
- Organizing and triaging the shared email inbox and calendar prioritizing effectively
- Handling occasional client concerns and overflow calls and booking followup appointments as needed
- Creating and updating Standard Operating Procedures (SOPs) for internal workflows
- Supporting onboarding processes for both new clients and team members
- Managing staff rotas for chiropractors and front desk staff
- Logging clinic expenses and issuing invoices when necessary
Tools Youll Use
- Google Workspace (Docs Sheets Calendar)
- Gmail
- Canva
- Zoom
- Meta Business Suite & Google Ads
- Keap CRM / Go High Level
Don t worry if you re unfamiliar with a few of these tools as long as youre resourceful and a quick learner you ll be able to pick them up.
Requirements
About You
We re looking for someone who is:
- A strong and confident communicator especially in writing
- Able to respectfully but firmly keep the team on track
- Calm under pressure and focused on solutions
- Highly organized proactive and thrives on taking initiative
- Genuinely interested in health wellness or the healthcare space (a plus not a must!)
If youre excited by the idea of playing a central role in the operations of a missiondriven healthcare business and you love making life easier for others while keeping teams accountable we d love to hear from you.
Apply now to join a forwardthinking growing business where your input will truly make a difference.
Qualifications and Experience Bachelor s degree in Finance, Accounting, Business Administration, or a related field CPA or ACCA qualification is highly preferred Minimum of 5 years experience in credit control or accounts receivable, preferably in a hospital or healthcare setting Demonstrated experience managing corporate and insurance accounts Proficiency in financial systems and advanced Excel skills Strong leadership and negotiation experience Key Competencies Exceptional attention to detail and accuracy Strong organizational and time management abilities Excellent interpersonal and communication skills High level of integrity and discretion with sensitive information Problem-solving mindset with a focus on client service
Education
Bachelors/Diploma in marketing
Employment Type
Full Time
