Client Account Representative
Client Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a Client Account Representative to join our growing team in Minneapolis. The ideal candidate will serve as the primary point of contact for clients ensuring a smooth and successful experience from initial onboarding to ongoing support. This role requires excellent communication problemsolving skills and a strong customerfirst mindset.
Responsibilities
Manage a portfolio of client accounts serving as the main contact for inquiries and updates
Ensure timely communication and followup with clients to maintain satisfaction
Collaborate with internal departments to deliver effective solutions and fulfill client requests
Monitor project timelines and ensure deliverables meet quality and deadline expectations
Track account performance and suggest improvements based on client needs
Prepare regular reports on client status project updates and feedback
Assist in identifying upsell opportunities and support client retention efforts
Qualifications :
Qualifications
Bachelors degree in Business Communications or a related field preferred
Previous experience in client services account management or a related role (12 years minimum)
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Ability to build and maintain longterm client relationships
Proficient in Microsoft Office Suite and CRM systems
Selfmotivated with a proactive approach to problemsolving
Additional Information :
Benefits
Competitive salary: $41000 $45000 per year
Opportunities for professional growth and career advancement
Supportive and collaborative team environment
Onthejob training and skill development programs
Paid time off and company holidays
Health dental and vision insurance options available
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
