Key accountabilities include the following:
- Achieve or exceed recruitment and retention KPIs.
- Conduct necessary outbound outreach to prospective students identifying their needs and future goals.
- Utilize a consultative sales approach to inform and educate students.
- Independently manage a pipeline of students at various stages of the application process.
- Respond to student inquiries via email chat and other communication channels.
- Drive enrolment conversions by effectively nurturing leads.
- Schedule and conduct appointments with prospective students on campus or onsite.
- Build strong relationships with prospective students fostering trust and positive decisionmaking.
- Ensure an excellent student experience by providing ongoing support from enrolment to graduation.
- Seamlessly execute physical and virtual events including Open Days Postgraduate Days and other enrolmentdriven activities.
Qualifications :
Education
- Bachelors degree or higher
Experience
- 12 years of experience in student enrolment telemarketing contact centre or a similar sales environment
- Passion for relationshipbuilding customer service and sales
- Proficient in consultative sales techniques with a proven sales or contact centre background
- Selfstarter with a resultsdriven mindset and a strong drive to exceed targets
- Demonstrated ability to meet and exceed KPIs with a proven track record
- Energetic fast learner and a collaborative team player
- Excellent communication and presentation skills
- Strong interest in business development and relationshipbuilding
- Curiosity and eagerness to expand knowledge and conduct research including staying informed on competitor offerings
- Detailoriented with a keen eye for accuracy
Additional Information :
At Keypath we put our people first. Were committed to creating a flexible inclusive and supportive work environment where you can thrive. Heres what you can expect as part of our team:
Benefits and Rewards:
- Hybrid work arrangement
- Competitive compensation package Base salary plus uncapped individual and teambased incentives
- All necessary equipment for success including a laptop
- Remote onboarding program to get you up and running
- Access to health and wellbeing programs including Employee Assistance and Mental Health Days
- Learning and growth opportunities such as LinkedIn Learning Career Development Programs and Learning Labs
- Employeeled initiatives like Culture Club Team Green Sustainability and more
- Company events and activities both inoffice and remote
Why Keypath
- Global EdTech Leader: Be part of an industry thats rapidly growing.
- Transform the World: Contribute to global upskilling and reskilling efforts.
- Make an Impact: Help address future economic and social challenges.
Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
Remote Work :
No
Employment Type :
Fulltime