Director of CPQ Product Management
Director of CPQ Product Management
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1 Vacancy
Job Description
Were not yesterdays IT department were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love cocreating using and highlighting our own products to do it.
Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them.
What you get to do in this role:
- Lead product strategy for the Digital Technology Sales Product Organization for our CPQ product within our Sales Order Management toolthatsets us up for success as welook to growto $30B inrevenue
- Lead a group of technical program managers to plan & execute the product roadmap balancing risks and achieving aggressive deadlines
- Work cross functionally with all Sales functions to define and align a north star vision for CPQ within our GTM product stack with strategy of delivery and execution
- Provide critical insights and uptodate status to our executive team so they can make informed decisions on program prioritization and resource allocations
- Provide direction to employees so they can deliver business outcomes and achieve their career growth objectives
- Assume leadership responsibilities as anaccountable owner who is committedto the outcome regardless of the role ororganizationalboundaries
- Integrate usability studies research and market analysis into product requirements to enhance user satisfaction
- Communicate complex problems into easily understood requirements and provide solutions
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 13 years of experience that includes people management technical product management strategic product management experience and/or corporate development in SaaS companies
- Strong CPQ and GTM product background with proven track record of delivering evolving and transforming CPQ products
- ServiceNow platform experience
- This is a highimpact role that requires a strategic mindset strong leadership skills and a proven track record of success in driving product partnerships
- Strong emotional intelligence with the ability to influence complex scenarios
- A track record of managing a positive and trust team environment
- Deep knowledge of Sales Sales Operations Marketing Partner & Customer life cycle
- Fanatical about customer success and tenacious at driving longterm customer value
- Highly datadriven with commitment to drive customer engagement towards business outcome and value realization
- Ability to thrive in a rapid growth fastpaced environment
- Excellent communication skills at all levels of an organization and across all functions
JV20
For positions in this location we offer a base pay of $195700 $342500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
