Internship: Customer Operations Manager (Project implementation)
Internship: Customer Operations Manager (Project implementation)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Paris France
Compensation: 1200/month
Benefits: Swile meal card for lunches
Transportation: 50% reimbursement of Navigo Pass
About The Role:
As a Customer Operations Intern you will:
Facilitate Carrier Onboarding: Guide new carriers through their first steps on the Shippeo platform influence key stakeholders and support them throughout the integration journey to ensure a smooth start.
Handle Operational Support: Act as the first point of contact for carriers and customers swiftly addressing operational questions and service requests within your portfolio.
Design Tailored Technical Solutions: Collaborate with carriers to build custom technical setups manage technical specifications and coordinate the successful delivery of integrations.
Develop Key Partnerships: Foster lasting relationships with carrier accounts by working closely with management teams and aligning on both operational and technical priorities.
Drive Compliance and Project Success: Engage regularly with accounts to monitor project progress ensuring requirements are met and showcasing Shippeos value through impactful use cases.
Coordinate with Internal Teams: Work handinhand with the Operations department to deliver a seamless carrier onboarding experience.
Ensure Accurate Reporting: Update CRM systems and reporting tools consistently to maintain precise tracking of carrier activities and account status.
Qualifications :
You are our next Shippian if you:
- Are in your Bachelor/Master from an Engineering or Business School
- Are autonomous in your work
- Are keen to learn or develop technical skills (API EDI SFTP)
- Have the ability to work independently proactively step up and propose improvements
- Have good oral and written communication skills
- Have excellent organizational skills
- You Are fluent in English and French (any other European language is a )
- Are ambitious a leader and ready to take responsibilities in a startup ready to revolutionize the whole sector
Additional Information :
Application Requirements:
Since Shippeo operates internationally please submit your CV in English. Were eager to hear from you if youre ready to take on a challenge and grow your career in a supportive innovative environment.
We are looking for talents who share our values:
- Ambition
- Care
- Deliver
- Collaboration
Find out more about our values in Our Culture Book
Diversity Statement
We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates regardless of their background or abilities and our commitment to inclusion is reflected in our policies practices and workplace culture.
We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this you can reach our dedicated Disability Advisor at with any inquiries or requests for accommodations during the application process.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
