Airport Standards, Service and Quality Specialist
Airport Standards, Service and Quality Specialist
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Job Description
- Challenge yourself to a dynamic role within the QantasLink Airports Standards and Compliance Team
- Together we drive positive business outcomes
- 12month fixedterm opportunity with a flexible location in any of QantasLinks major ports
Today were busy planning for tomorrow. We look to the future to guide the way we innovate helping us stay relevant and responsive in an always evolving industry.
QantasLink is an important part of the Qantas Group so no matter where you fit in we come together with pride to deliver the best and safest experience for our customers. The success weve achieved hasnt been a matter of luck. Its a direct result of our strategic leadership. This means taking accountability for driving results being competitive and influencing outcomes.
As the Airport Standards Service and Quality Specialist you will be responsible for supporting operational policy procedures and assurance functions across QantasLink airports ground service providers AOCs and aircraft fleets.
Reporting to the Manager Standards and Compliance this role will ensure compliance and standards are adhered to through QantasLink daytoday processes. This role will play an important role with internal and external regulators on behalf of the QantasLink Airports team. In addition this role will involve the development and implementation of improvement projects related to QantasLink Airports ground operation including but not limited to Ramp Customer Service and Training Programs.
Youll have
- Previous airport experience with a demonstrated knowledge of both Operations and Airport Systems
- Analytical and solution focused approach to problem solving and identifying trends
- Strong stakeholder management and communication skillsets with the ability to influence individuals at all levels of the organisation
- Ability to balance multiple priorities with several internal and external stakeholders with a drive to work to tight and everchanging deadlines
- Commitment to a continuous improvement philosophy
- Strong computer skills with proficiency in Microsoft Office and relevant Airport Systems
- Teritiary qualifications within Aviation Management (desirable but not essential)
Why Qantas
If youre successful in your application youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment
- Well support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.
Be a part of something special and play your part in the Qantas story get in touch today.
Applications close: Wednesday 21st May 2025
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
