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ESSENTIAL DUTIES AND RESPONSIBILITIES
Makes sure that the customer leaves with a full understanding of what they bought and that they happy with their purchase.
Fully explains the documents to new owners
Must demonstrate the highest customer service to new owners through cancellation period
Checks deals daily
Manages sales pitch of sales reps
Communicates with other Travel Club Deeders to make sure all procedures are uniform
Does all follow up calls for new owners
Makes sure that Sales reps Contract processing and deeding are updated on all changes
Keeps records of deals reps and all involved in each individual deal
Must always comply with all other department expectations and requirements
Regular attendance as scheduled is necessary.
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the team member is regularly required to talk or hear. The team member frequently is required to stand walk and sit. The team member is occasionally required to use hands to finger handle or feel and reach with hands and arms. The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision and color vision.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions short correspondence and memos.
Ability to read and interpret documents such as safety rules TSA Laws and Regulations operating and maintenance instructions and procedure manuals. Have the ability to write routine daily reports and communicate issues to your Supervisor. Demonstrate and utilize your ability to speak effectively and provide excellent customer service to groups of customers/owners/guests or team members.
MATHEMATICAL SKILLS
Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
Ability to calculate figures and amounts such as discounts interest commissions proportions percentages
REASONING ABILITIES
Ability to apply common sense understanding to carry out written or oral instructions. Ability to define problems collect data establish facts and draw valid conclusions.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information :
Why Westgate
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Full-time