Customer Supply Chain Analyst
Customer Supply Chain Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
As a Customer Supply Chain Analyst at Cricut you will manage endtoend supply chain processes to ensure customer satisfaction. You will play a key role in optimizing order processing inventory management and distribution while collaborating with internal teams and external partners.
Key Responsibilities:
- Manage customer orders and ensure timely and accurate delivery.
- Optimize inventory levels and coordinate with warehouses and distribution centers.
- Collaborate with sales teams and customers to understand their needs and provide tailored solutions.
- Analyze supply chain performance and propose improvements.
- Support crossfunctional teams in implementing supply chain initiatives.
- Support the Customer Supply Chain Manager in managing consigned inventory levels at various customers and report performance risks and opportunities.
- Support the Customer Supply Chain Manager in establishing Collaboration processes with sales and customers to understand and influence customer requirements with regards to in stocks fill rates and customer orders.
- Provide regular and adhoc performance summaries with factbased root cause analysis propose & carry out corrective and preventive actions.
- Continuously look for ways on how to improve processes.
- Work together with the Customer Supply Chain team to create standardization automation and optimization among projects and processes.
- KPI driven mindset. Use data to drive decisions and to make the necessary tradeoffs. Continuously look for ways on how to improve the metrics such as cost service and inventory.
- Prepare and present regular reports on key performance indicators and any relevant updates to the organization.
- Support the Customer Supply Chain Manager in designing scalable and automated processes related to order scheduling event management customer in stocks etc and continuously look for ways to improve customer service and predictability
Qualifications :
- Bachelors degree in Supply Chain Management Logistics or a related field.
- Minimum of 45 years of experience in a similar role.
- Strong analytical skills and problemsolving abilities.
- Enthusiastic eager to learn and ambitious to help Cricut achieve their goals.
- Excellent communication skills and customer focus.
- Experience with ERP systems (e.g. SAP) is a plus.
Additional Information :
A Quick Note Before You Apply
Cricut is in a powerful chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across the board. This is an incredible opportunity for the right kind of personbut its not for everyone.
Were looking for Aplayerspeople who dont just meet expectations but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum keep reading.
Heres what makes someone a great fit for this role (and for this moment at Cricut):
You have a bias for urgency.
You dont wait for perfect clarity to take actionyou start learn and adjust. You believe that speed matters especially when paired with thoughtfulness. You ask: What can move forward today and push past inertia.
You set high standardsespecially for yourself.
Youre proud of your work and protective of your reputation. You take ownership deliver quality and dont cut corners. You hold yourself accountable without waiting to be asked.
You stay focused when things are moving fast.
You can identify what really matters and dont get distracted by noise. You prioritize well and manage your time wisely.
You collaborate like a pro.
You elevate the people around you communicate clearly and give thoughtful feedback. Youre low ego high outputand your team loves working with you.
What to Do Next:
Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information!
At Cricut we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race color religion sex sexual identity gender identity marital status veteran status nationality citizenship age disability medical condition pregnancy or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in EVerify.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
