Program Manager, Finance Operations Excellence
Program Manager, Finance Operations Excellence
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1 Vacancy
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
Our Finance Operational Excellence team are strategic partners and change agents for Stripes senior Finance leaders. Our purpose at Stripe is to enable Stripe to focus on growth by executing strategy better than our competitors. To do that we coach codesign and colead changes to Stripes systems processes and ways of working.
What youll do
As an Operational Excellence Program Manager you will partner with Stripe leadership to set the direction for OE in Finance develop a roadmap of initiatives and lead highly visible endtoend improvements. You will develop deep knowledge of Stripes products and operations and build a perspective on endtoend Finance processes create alignment through shared objectives and promote OE crossfunctionally through consistent and outcomedriven communication. You will embed OE in how we work building systems and capabilities to sustain our edge. You will change the future for Finance through simplification and digitalization in partnership with Engineering teams. The ideal candidate has demonstrated success applying lean / continuous improvement / operational excellence practices across multiple industries models and functional areas can selfstudy to analyze synthesize and recommend solutions to complex business problems and is adept at organizing data to tell a story.
Responsibilities
- Partner with senior Finance leaders to develop improvement strategies aligning Stripe OKRs to specific process outcomes and organizing projects and OE principles to deliver on those
- Perform deep dives on endtoend process data and system flows identify risks and issues and apply process and technology solutions to transform how Finance works
- Develop and apply operational excellence toolkits for use in the OE team along with training and enablement for our partners in their daytoday work
- Create transparency and accountability for operational excellence within the OE team and with our partners through Stripes management systems (QBRs MBRs OKRs) and daily practices
- Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate operational excellence into Stripe Finance
- Champion the adoption and innovation of technologies like AI/ML and automation to augment decisionmaking enhance insights and reduce toil
- Rally crossfunctional teams under a unified vision that drives collaboration transparency and growth
Who you are
Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.
Minimum requirements
- Bachelors degree in Business Finance Economics Engineering Computer Science or related fields required
- Minimum 5 years of proven operational excellence / continuous improvement / program management or management consulting experience of which 2 years of experience working directly as a process analyst / process engineer
- Excellent analytical and problem solving skills using process and data insights
- Demonstrated history of taking on various types of challenging projects and producing results through handson involvement in the work in addition to facilitating and project managing
- Proven expertise in continuous improvement strategies (Lean Six Sigma etc.) applied in different domains in matrixed environments
- A track record as a trusted thought partner and advisor to senior leadership creating actionable insights that move the organization forward
- Exceptional strategic problemsolving and analytical skills capable of turning complexity into clear actionable insights
- The ability and willingness to travel for work as needed (< 25%) including to international destinations and to work across time zones as is necessary to support projects in EMEA and APAC
Preferred qualifications
- Experience partnering with Finance functions on process and system improvement efforts
- Handson experience with AI automation and predictive analytics transforming data into decisions that foster innovation and efficiency
- Designing and implementing lean management approaches e.g. standard work visual management hoshin planning
- Experience with various project management (e.g. MS Project Jira Asana) and process collaboration tools (BlueWorks Live PowerAutomate Whimsical)
- Experience mapping data flows and transformations working with technical and business teams is highly desirable
- An MS or MBA degree is desirable
Required Experience:
Manager
Employment Type
Full Time
