Customer Support Assistant
Customer Support Assistant
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Job Description
Job Opening: Customer Support Assistant
Company: Style Netbox
Location: Orlando FL
Schedule: Monday to Friday 8hour shifts
Salary: $22 $26 per hour
About Us:
At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel businesses forward.
About the Role:
As a Customer Support Assistant you will be the first point of contact for our clients ensuring their inquiries and concerns are addressed with professionalism and care. Your support helps keep our creative projects running smoothly and keeps clients satisfied throughout their journey with Style Netbox.
Responsibilities:
Respond to customer inquiries via phone email and live chat in a timely and friendly manner
Provide accurate information about products services and ongoing campaigns
Assist with order tracking issue resolution and general client support
Log all client interactions and feedback into internal systems
Work closely with marketing creative and sales teams to ensure client needs are met
Maintain a high level of professionalism and empathy in all customer interactions
Qualifications:
High school diploma or equivalent; associate or bachelors degree is a plus
Previous experience in customer service or administrative roles preferred
Excellent verbal and written communication skills
Strong problemsolving abilities and attention to detail
Proficiency in Microsoft Office and customer support software
Positive attitude and teamoriented mindset
Benefits:
Competitive hourly pay
Friendly and creative team environment
Opportunities for growth and advancement
Paid time off and company holidays
Employee recognition and rewards programs
Training and development resources
If you enjoy helping people and want to be part of a vibrant fastpaced marketing agency apply now to become a Customer Support Assistant at Style Netbox where creativity meets exceptional service.
Employment Type
Full-Time
