Sales Representative in Athens
Sales Representative in Athens
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1 Vacancy
Job Description
Join Our Dynamic Team!
Position: Sales Representative
Language: German or French English
Location: Onsite
Working Hours: Monday Sunday Rotative Shifts 2 days off
Salary:x 14 payments (depending on language and experience)
Your Role as a Customer Advisor:
- Respond and record consumer inquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database;
- Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions support documents and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements:
- EU Citizenship or valid residence card with full market access
- Fluent in German or French and English (written and spoken)
- Minimum of 6 months experience in customer service (CS)
- Must be based in Greece or willing to relocate to Athens
Job Type: Fulltime
Language:
- German or French Language (Required)
- English Language (Required)
Employment Type
Full Time
