Czech-Speaking Customer Support Move to Sofia, Bulgaria!
Czech-Speaking Customer Support Move to Sofia, Bulgaria!
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Salary Not Disclosed
1 Vacancy
Job Description
Join our growing team!
Are you ready for an exciting new opportunity in customer service We are looking for motivated and enthusiastic Czechspeaking professionals to join our vibrant team in Sofia Bulgaria. Work in a dynamic environment where you can develop your skills while assisting customers and delivering toptier support.
Your Role:
As a Customer Support Representative you will be responsible for assisting customers via email chat and phone. Your main focus will be to ensure customer satisfaction by providing helpful and efficient solutions to their inquiries.
What Youll Do:
Respond to customer questions via email chat and phone
Provide accurate information about products and services
Troubleshoot customer concerns and offer appropriate solutions
Maintain a positive and professional attitude in all interactions
Work collaboratively with colleagues to enhance customer experience
What You Need to Succeed:
Fluent Czech (near native written & verbal)
Strong English skills (written & verbal)
Prior experience in customer service is a plus
Excellent communication & problemsolving abilities
Good computer skills (MS Office CRM knowledge is an advantage)
Ability to work independently and as part of a team
Strong attention to detail and accuracy
Whats in It for You
Fulltime contract with rotating shifts between 8:00 a.m. 10:00 p.m. Monday Sunday
Competitive salary monthly performance bonuses
Fully covered initial training & continuous development programs
Easily accessible office location in Sofia close to public transport
Career advancement opportunities in a supportive environment
Health & Wellbeing benefits
Extra Benefits & Perks:
Health & Life Insurance
Multisport card
Transport allowance
Bonuses for life events
Additional paid leave for education
Special discounts & company events
Relocation Package:
Hotel stay for 14 nights
Advance payment option
Travel reimbursement
Know someone who fits this role Refer a friend and earn a reward when they join!
Location: Sofia Bulgaria Advance Business Center
Language Requirement: Czech
Time Type: Fulltime
Employment Type
Full Time
