drjobs Staff Hardware UX Researcher (12-month contract)

Staff Hardware UX Researcher (12-month contract)

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1 Vacancy
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Job Location drjobs

San Francisco, CA - USA

Hourly Salary drjobs

USD 60 - 96

Vacancy

1 Vacancy

Job Description

Lime is the worlds largest shared electric vehicle company. Were on a mission to build a future where transportation is shared affordable and carbonfree. Our electric bikes and scooters have powered 700 million rides in 250 cities on 5 continents replacing an estimated 150 million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters Lime continues to set the pace for shared micromobility globally.

We are seeking an exceptional Staff Hardware UX Researcher to join our Product team. You will lead research across top hardware priorities including new vehicle form factors and parking infrastructure among others.

You will be responsible for collaborating with Industrial Design teams to ensure new form factors and built infrastructure is easy to use for a diverse range of riders and abilities. Your work will focus on informing and improving designs across Limes complete hardware portfolio.

We are looking for leaders who have an arsenal of qualitative and quantitative UXR tools and who are able to jump in to deliver core tactical studies as well as identifying and delivering foundational UXR opportunities to drive our business forwards. We are looking for leaders who are interested in growing the capabilities of our Hardware UXR discipline over the longterm.


What Youll Do:

  • Engage crossfunctional stakeholders to align on research needs and define projects with clear goals hypotheses recruiting characteristics methods to be used and expected impact.

  • Create understanding and empathy around user needs stated and unstated for your entire product team including designers product managers and engineers.

  • Leverage qualitative and quantitative methods to evaluate endtoend hardware experiences ensuring our product portfolio is designed to support a diverse range of riders and abilities.

  • Conduct usability testing to evaluate the ease of use efficiency and effectiveness of existing and netnew hardware products.

  • Analyze synthesize and interpret study findings into key insights to be delivered to crossdisciplinary stakeholders in clear concise and compelling ways


About You:

  • Bachelors degree in HumanComputer Interaction Ergonomics Psychology or a related field or equivalent practical experience.

  • 5 years of experience in an applied research setting or similar.

  • Experience with hardware product research either in an endtoend usability or generative setting.

  • Experience collaborating and working with Industrial Design teams.

Preferred Experience:

  • Masters degree or Ph.D. in HumanComputer Interaction Ergonomics Psychology or a related field or equivalent practical experience.

  • 7 years of experience in an applied research setting or similar.

  • Expertise in consumer hardware product design and development. Preferred expertise in transportation and/or adjacent industries.

  • An ability to own and drive the strategy and execution of entire endtoend research programs.

  • Track record of research work that has directly impacted product team or business direction or strategy.

  • Experience working in a very dynamic environment.

  • Detailoriented organized and able to work fully independently.

  • Strong stakeholder management and peer (eg. PM DS ENG UXD ID) collaboration skills.

  • Comfortable teaching others.

  • Strong oral and written communication skills.

#LIRemote

#LIPP1

If you want to make an impact Lime is the place for you. Not sure if you meet all the qualifications If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer but thats just the start. We believe different perspectives help us grow and achieve more. Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences.Applicants who require a reasonable accommodation for any part of the application or hiring process can emailfor assistance.

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.


Required Experience:

Staff IC

Employment Type

Contract

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