Team Member - Court Monitor
Team Member - Court Monitor
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Job Description
Job Title: Court Monitor
Location: Folsom CA
Company: Altitude Trampoline Park
Position Type: PartTime
Position Overview:
Altitude Trampoline Park is seeking an energetic and responsible Court Monitor to ensure a safe fun and enjoyable experience for all guests on our trampoline courts. As a Court Monitor you will be responsible for supervising activities enforcing safety rules assisting guests and maintaining a safe environment on the courts. This is a fastpaced role that requires vigilance strong communication skills and a passion for delivering excellent customer service.
Key Responsibilities:
1. Court Supervision & Safety:
- Monitor guest activity: Supervise guests on the trampoline courts to ensure they are following park rules and safety guidelines.
- Enforce safety protocols: Make sure that guests are using the trampolines and other attractions safely including appropriate conduct and proper use of equipment.
- Provide guidance: Assist guests with instructions on how to safely participate in trampoline activities (e.g. jumping dodgeball basketball).
- Act quickly in emergencies: Respond to emergency situations.
- Remain calm under pressure: In the event of an emergency stay composed and follow established safety procedures.
2. Customer Service & Engagement:
- Engage with guests: Provide friendly and helpful service by answering questions assisting with safety gear (e.g. socks) and ensuring that all guests are having a positive experience.
- Promote a fun atmosphere: Help create a fun and energetic environment by interacting with guests and encouraging participation in activities.
3. Operational Support:
- Monitor court capacity: Ensure that trampoline courts are not overcrowded and that guests are following capacity limits for safety.
- Assist with court setup and breakdown: Help prepare the courts at the beginning of shifts and break them down at the end of the day ensuring that equipment is in good condition.
- Maintain cleanliness: Ensure that courts are clean and free of debris or obstacles that could pose a safety risk.
- Report equipment issues: If any equipment is malfunctioning or damaged report it immediately to the management team for repair.
5. Team Collaboration:
- Work with other staff members: Collaborate with the rest of the team including front desk party hosts and kitchen staff to ensure smooth operations throughout the park.
- Assist with special events: Support the team with special events or large groups ensuring that guests have a safe and fun experience.
Qualifications:
Experience:
- Previous experience in a customer service or safetyfocused role (e.g. lifeguard recreation or amusement park experience) is a plus.
- Experience working with children is desirable
Applicants must pass a background check drug test and provide referrences.
Employment Type
Part-Time
