Slot Performance Manager- Silver Legacy (Reno)

JOB SUMMARY

We are seeking a highly motivated and detailoriented Slot Performance Manager to join our team! The ideal candidate will ensure the proper functioning maintenance and compliance of all slot equipment while managing a dedicated technical team. This leadership role requires a blend of technical expertise management skills and regulatory knowledge to drive operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include but is not limited to the following)

• Ensure proper appearance and operation of slot equipment maintaining compliance with all state laws regulations and company policies
• Oversee documentation related to slot projects maintenance logs repair logs purchase orders and requisitions of slot machine parts and supplies
• Produce and analyze reports reviewing slot activities and performance with the Director of Slot Performance
• Collaborate with management and various departments to ensure smooth operations
• Review and address reports regarding malfunctions or other issues implementing appropriate maintenance and repair solutions
• Hire train coach and evaluate Slot Technical staff
• Troubleshoot slot equipment issues and resolve performancerelated problems
• Complete companyrequired training within designated timeframes
• Foster and maintain professional relationship with internal personnel and external regulators
• Read understand and interpret complex instructions and regulatory documents
• Maintain uptodate knowledge of gaming laws and regulations
• Stay informed about special events and promotional activities
• Uphold strict confidentiality regarding financial data and company policies
• Communicate effectively with guests gaming officials and vendors
• Adhere to departmental service standards ensuring accuracy timeliness and trustworthiness
• Perform other duties as assigned

KNOWLEDGE SKILLS AND ABILITIES

• Proven experience in slot machine maintenance and management
• Recommended five years of experience in casino slot department and at least three years in a supervisory role in a Slot Tech department
• Strong troubleshooting and problemsolving skills related to slot equipment and software
• Ability to lead coach and develop a technical team
• Knowledge of gaming regulations and compliance requirements
• Excellent communication and organizational skills
• Ability to manage budgets and analyze technical performance data
• Commitment to maintaining confidentiality and professionalism
• Must be able to obtain and maintain a Nevada Gaming License

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

• Work may be performed in areas that are unusually hot cold noisy smoky dimly lit or brightly illuminated
• May work with solvents/oils electrical mechanical and pneumatic devices and computer equipment
• May be exposed to fumes/odors dirt and dust
• Constant contact with staff and guests
• Requires mobility to include occasional sitting crawling climbing balancing; frequent walking reaching overhead from floor to 6ft. pushing/pulling lifting/carrying over 100 lbs. standing bending over crouching kneeling repetitive use of both hands with light and firm grasping and finger dexterity
• Use of power tools and electronic equipment
• Use of radio calculator computer and telephone
• Normal vision range and absence of color blindness
• Tolerance of or use of cleaning/lubricating chemicals

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations as required by law for individuals with disabilities or to accommodate pregnancy pregnancyrelated conditions or where a conflict exists between the position and individuals religious beliefs or practices.

As a part of the new hire process candidates will be required to complete a background check postoffer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic protected by law.