Order Entry Associate
Order Entry Associate
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Job Description
StrataBuilt is a dynamic and rapidly growing company delivering innovative solutions in custom software development and consulting.. Our commitment to operational excellence and customer satisfaction drives everything we do. Were looking for a detailoriented and efficient Order Entry Associate to help support our continued growth and ensure accuracy in our sales operations.
Position Overview:
As an Order Entry Associate at StrataBuilt you will be responsible for accurately entering and processing customer orders into our system. This role requires a high level of precision strong organizational skills and the ability to work collaboratively with multiple departments to ensure orders are completed on time and to customer specifications.
Key Responsibilities:
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Accurately enter customer orders into the order management system
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Review orders for completeness accuracy and compliance with company policies
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Communicate with customers and internal teams to clarify order details or resolve discrepancies
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Monitor order status and follow up as needed to ensure timely fulfillment
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Maintain organized and uptodate records of all transactions
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Collaborate with sales logistics and customer service teams to support smooth order processing
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Identify and report trends in order issues or customer feedback
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Support process improvements and contribute to team efficiency
Qualifications:
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High school diploma or equivalent; associate or bachelors degree a plus
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Prior experience in order entry sales support or data entry preferred
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Excellent attention to detail and accuracy
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Proficiency with order entry or ERP systems and Microsoft Office Suite (especially Excel)
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Strong communication and problemsolving skills
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Ability to manage multiple tasks and meet deadlines in a fastpaced environment
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Customerfocused mindset and teamoriented attitude
What We Offer:
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Competitive compensation and benefits package
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A collaborative and supportive team culture
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Opportunities for career advancement
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Flexible work environment ( remote)
Employment Type
Full Time
