Simulation Specialist

PRIMARY ACCOUNTABILITY:

The Simulation Specialist serves as a technical expert who is responsible for set up operation of computers AV/IT equipment full body computerized manikins supplies and procedural task training models. Provides technical educational and training support to the Simulation Center staff students and instructors to assist in the delivery of high quality simulation based educational events. Understands the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen based simulations to full body patient simulators standardized patients and virtual and augmented reality simulators.

SPECIFIC RESPONSIBILITIES:

• Provides excellent customer service and assists with visitor and guided tours as needed
• Programs tests and runs simulation scenarios for faculty simulation facilitators assuring that the facility equipment manikins standardized patients and supplies are set up appropriately and that desired outcomes will be achieved; interpret and implement changes when necessary.
• Ensures timely setup supply stocking and turnover for daily simulation and educational activities
• Provides full multimedia support including capture editing and delivery of simulationbased educational sessions and healthcare scenarios including repair of simulation equipment
• Assist with Training Simulation Facilitators and other simulation users in the operational/technical aspects of simulation.
• Assist or leads in costuming and moulage requirements for scenarios and events.
• Role plays in simulated scenarios as necessary.
• Assists in the creation and repair of simulation supplies and equipment including the use of 3D printing and silicone models
• Reconciles inventory usage for simulation events and maintains adequate level of supplies in an organized manner.
• Collaborates with simulation team in designing innovative approaches to solving problems and improving processes.
• Completes requirements to become a proctor for FES and FLS testing
• Assist with accreditation processes and research studies as needed.
• Maintains data security and confidentiality in accordance with applicable federal state and local guidelines
• Recommends replacements or new purchases of simulation related equipment or supplies
• Ensure appropriate set up & breakdown/clean up (moulage staging) of simulation environment equipment and supplies

This role description is a general description of the essential job functions. It is not intended to describe all the duties the Simulation Specialist may perform.

KEY COMPETENCIES

• Integrity You instill trust through your own actions and follow through on commitments. You demonstrate a high standard of ethics and treat others fairly and consistently.
• Team Engagement You create a climate in which others want to do their best and feel personally invested. You engage in shared decisionmaking and invite input from team members. You convey trust in peoples competence to do their jobs and recognize great performance. You trust others by delegating responsibilities based on their strengths. You promote others to take initiative.
• Collaboration You foster commitment team spirit and trust. You consistently develop and sustain collaborative working relationships including across functions and departments. You foster an inclusive culture of respect for individual and cultural differences.
• Coaching and Developing You ensure professional development and engagement of diverse staff as well as leadership succession by giving clear motivating and constructive feedback. You provide coaching to promote individual development. You generously share your expertise and experience with others.
• Resilience and Adaptability You deal effectively with pressure competing demands and interruptions while maintaining focus and optimism under adversity. You are open to change and new information adapting rapidly in response to changing conditions and unexpected difficulties. You solicit and act on feedback learning from experience.
• Service Delivery You place patients and colleagues at the center of your priorities. You possess a high sense of urgency and ownership in solving problems. You look for and identify opportunities to enhance the level of service you and your team provide to others.
• Quality and Process Improvement You drive for continuous improvement. You work with your team to identify ways to streamline and improve efficiency of work and service delivery. You ensure that defined processes quality standards and best practices are adopted swiftly and updated regularly.
• Continuous Learning Mindset You expand your ability to learn by regularly upgrading your skills and increasing your knowledge. These skills are required to successfully adapt to changing demands. You view your experiences as potential learning opportunities and reexamining assumptions values methods policies and practices.
• Communication You seek to understand others point of view. You foster open communication/ dialogue without intimidation. You communicate clearly and convincingly and tailor your message to your specific audience. You speak and write clearly and concisely. You encourage others to express their views even unpopular ones. You see it as your mission to keep people up to date with information
• Diversity Inclusion Equity You seek out crosscultural experiences that encourage awareness; you seek feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION and/or EXPERIENCE:

Minimum Qualifications

• High school diploma or equivalent
• Experience with multimedia equipment and digital audiovisual technology and production or willingness to learn
• Excellent communication interpersonal analytical and organizational skills
• Ability to travel to various other Health Care facilities as needed
• Ability to move equipment and learning materials (up to 50 pounds)

Required Licenses

• Valid drivers license required

Preferred Qualifications

• Associates or bachelors degree in a healthcare or technology field
• Background in computer use set up trouble shooting and maintenance of technology equipment and/ or manikins
• Video processing and editing experience
• Experience with healthcare simulation technology

COMPUTER SKILLS:

• Demonstrates proficiency with Windows
• Strong computer knowledge in Word Excel and PowerPoint

SCHEDULE:

Regular attendance onsite is an essential function of this position. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per work week; weekend holiday or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments or evening activities as requested by the team leader.

REPORTING RELATIONSHIP:

Reports to Simulation Operational Manager

POSITION COMPENSATION:

$23.32 full time full benefits

At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer. Black Indigenous People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind studies show that women gender diverse and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.

If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.