Field Service Engineer
Field Service Engineer
Posted on :
13-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 65000 - 85000
Vacancy
1 Vacancy
Posted on :
13-05-2025
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Stock options plan
- Vision insurance
Convergent Dental has developed and launched Solea a dental laser that can cut tissue in the oral cavity without anesthesia. Solea has quickly become the #1 hard and soft tissue laser in dentistry. This is an exciting time to join our amazing team. With our innovative technology we are looking to change the world of dentistry for dentists and their patients.
Job Summary:
We are seeking a skilled and experienced Field Service Engineer to join our team on the West Coast. We are open to Location in California. In this role you will provide technical support either over the phone or by travelling to customer locations where you will diagnose and repair their existing laser install new hardware or parts and provide maintenance services as needed. You will also provide new laser installation services. The ideal candidate is friendly reliable and has the technical skills to get the job done. Client satisfaction is a top priority.
This job typically requires 100% travel.
This job typically requires 100% travel.
In this position you matter. This role fills a critical need and contributes significantly toward our companys success.
Responsibilities:
- Perform technical assignments to install modify and repair our laser based Dental Systems
- Troubleshoot and repair of equipment both inhouse and at customer sites after analyzing mechanical electrical and software failures.
- Disassemble malfunctioning dental devices and use standardized testing procedures; examine and test mechanisms for defects.
- Replace or repair defective parts which may require modification or replacement components.
- Reassembles dental devices or equipment and tests assembly for conformance to specifications.
- Maintain an inventory of materials including electrical mechanical and optical components for the field servicing of customer devices.
- Inspect devices and test equipment periodically and adjust calibration to ensure functioning within specified standards.
- Complete in a timely manner standard equipment documentation and reports necessary for FDA compliance.
- Provide customers with timely and accurate technical information in a positive and straight forward manner.
- When needed provide training to dental office staff on the set up and maintenance of the dental laser.
Qualifications:
- High school diploma/GED
- Previous experience in a Field Service capacity a minimum of 3 years experience solving problems with computer hardware software and medical devices preferred
- Basic knowledge of electromechanical systems (lasers and optics valued)
- ASEE or equivalent technical education
- Excellent problemsolving skills and attention to detail
- Excellent customer service skills
- Able to work independently
- Physical ability to stand and sit for extended periods and lift and maneuver heavy objects weighing up to 50 lbs.
- May require after hours telephone support or oncall availability
- MS Office Suite experience required
- Experience in Dental or Medical practices reliant on advanced technologies a plus
- Valid drivers license and clean driving record
- The ability to travel where needed depending on location could be by car or plane
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation & benefits
- Career Advancement Opportunities
Convergent Dental is committed to developing a diverse and talented team. All candidates are encouraged to apply. If you are excited about this role but are unsure whether you meet 100% of the requirements we encourage you to inquire and/or apply.
Convergent Dental is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity and/or expression status as a veteran and basis of disability or any other federal state or local protected class.
Disclaimer for Recruitment Agencies
Convergent Dental Inc. is not engaging new recruiting firms please do not send your solicitation. We do not accept unsolicited resumes from recruiters or employment agencies in response to our Careers page or any job posting or social media post. Convergent Dental Inc. will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Convergent Dental Inc. explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes received including those submitted to hiring managers are deemed to be the property of Convergent Dental Inc.
This is a remote position.
Compensation: $65000.00 $85000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Convergent Dental Inc. is a privately owned dental equipment and technology company. Our highenergy hightech culture is experiencing rapid growth and looking for new team members who can grow with us. Our flagship product Solea is the only CO2 laser to be cleared by the FDA for alltissue indications and delivers an anesthesiafree bloodfree suturefree experience.
Solea is a true breakthrough in dental laser technology that offers a completely different experience for both dentists and patients when compared to traditional instruments or any earlier laser treatment. Soleas speed and precision is a result of its wavelength and computer controls that are unique to Convergent Dental Inc.
We are a highenergy team and looking for new members who can grow with us. Our culture is fast paced collaborative and a roll up your sleeves entrepreneurial environment. We are all working towards forever changing how people think about going to the dentist. If you are a motivated careeroriented individual Convergent Dental is the place for you!
Solea is a true breakthrough in dental laser technology that offers a completely different experience for both dentists and patients when compared to traditional instruments or any earlier laser treatment. Soleas speed and precision is a result of its wavelength and computer controls that are unique to Convergent Dental Inc.
We are a highenergy team and looking for new members who can grow with us. Our culture is fast paced collaborative and a roll up your sleeves entrepreneurial environment. We are all working towards forever changing how people think about going to the dentist. If you are a motivated careeroriented individual Convergent Dental is the place for you!
Employment Type
Full-Time
Key Skills
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