Veterinary Assistant
Veterinary Assistant
Posted on :
13-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-05-2025
Job Description
Description
Position at The Pet Dental Clinic
Veterinary Client Service Representative/Hospital Assistant
(Dual/Cross Trained Role)
Pet Dental Clinic
Queen Creek AZ
Pet Dental Clinic is looking for aVeterinary Client Service Representative/Veterinary Assistantto join our team as part of the Thrive Pet Healthcare community.
AtPet Dental Clinica Thrive Pet Healthcare partner you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
About You
This hybrid role is responsible for a variety of supporting tasks within the veterinary practice and will encompass clerical and clinical tasks. Clerical tasks include greeting clients/patients appointment scheduling preparing medical records answering and directing incoming phone calls presenting financial options and processing and balancing financial payments. Clinical tasks include animal handling/restraining processing laboratory work cleaning and sterilizing equipment/facility and a variety of tasks assisting both the veterinary technicians and DVMs. Strong customer service and teamwork skills are crucial for success in this role.
Hospital hours are Monday through Friday 8 am to 5 pm. This role will be scheduled within these times and will be dependent on the hospitals needs. For example some days may be spent solely at the front desk helping with patients in the treatment areas or as a float assisting where needed.
Experience & Skills Requirements:
- Experience as veterinary receptionist or 1 year experience as a veterinary assistant
- Possesses a positive work attitude
- Selfmotivated
- Excellent communication and organization skills
- Is committed toa stressfree environment for our patients
- Enjoys working in a fastpaced environment
Role Responsibilities:
- Help strengthen relationships with our clients by greeting them and their pet! Help new clients complete registration and notify them of expected wait times.
- Maintain client relationships and service standardsby responding to phone calls taking messages and transferring calls as needed. Regular monitoring of email and faxes.
- Schedule appointments including inoffice diagnostics and communicate with referring hospital staff to access patient records. Create appointment reminders reschedule missed appointments.
- Maintains computer records with uptodate client and patient data verifies each patient entering the hospital.
- Maintains front desk reception area waiting areas and exam rooms in a neat and clean manner.
- Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge ensuring accurate reconciliation of cash drawer with computergenerated reporting
- With each hospital function assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
- Communicate with clients about individualized pet health concerns and offer guidance on medications and additional treatments.
- Assist in maintaining relevant comprehensive medical records with the support of practice systems.
- Obtain relevant health history and information from clients and maintain medical charts.
- Use safe restraining techniques follow standard protocols and sustain clean sterile organized treatment areas exam rooms and labs.
- Be willing to guide mentor and support fellow team members.
Benefits our care in action
Thrive offers a suite of benefits to support team members emotional physical professional and financial wellbeing. In addition to our health and life insurance and short and long term disability plans we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purrental leave for when you adopt a pet
- Employersponsored childcare and elder care
- Personalized care for every familyforming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences your career development can flourish. And in our locally rooted nationally connected community youll be able to make connections access opportunities and find support with ease.
Support for you is as vital as the support you provide.
Youll Thrive with Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skillbuilding programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vetfounded and Austinborn Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet wellbeing through medical excellence innovative technology and a connected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and our locally rooted nationally connected hospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values worklife rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
