Work Flexibility: Hybrid
What you will do
As a Field Clinical Specialist you provide clinical technical product application and educational sales support; inservice training. You participate in pre and postsales activities and provide field clinical support for new and existing products.
Essential Duties & Responsibilities:
- Implement field product and application inservice training (pre & postsale)
- Provide differentiation and enhance professionalism in presales presentations to boost value to the customer
- Participate in sales process as needed to specify technical solution and delivery services to meet customer requirements
- Perform configuration of the product to meet customer needs
- Coordinate with internal team members customers and other business partners to ensure a seamless experience for the customer addressing any technical or logistical challenges and facilitating efficient implementation
- Provide input for the development of competitive sales strategies instructional and clinical literature to marketing and R&D
- Develop and maintain longterm relationships with clinical sites clinical leaders and healthcare trainers for continued product application and training needs
- Frequent internal contacts with regional Sales and Service Team members Clinical Research Department Corporate Clinical Consultants and Marketing
- Observe monitor and report clinical trends and therapies for market development
- Participate in New Hire Training clinical and training assessment of proposed products marketing information clinical tools and training products
- Conduct customer sales and service training programs (in person and virtual) and provide training for customers Team Members and partners
- Provide clinical/technical support to customer by performing other related duties as assigned
What you need
- Bachelors degree preferred
- Minimum four years of clinical experience
- Ability to work out of a home office with extensive travel requirements; periodically required to work weekends evenings and nights
- Advanced healthcare certification preferred
- Demonstrated skills in healthcare training of adult learners
- PMP certification preferred
- Clinical Informatics experience preferred
- Proficiency in Microsoft (Word Excel PowerPoint Outlook and Teams) or the ability to quickly learn and utilize different applications and software
- Working knowledge of communication technologies including cellular Bluetooth wireless and Computer Aided Dispatch
- Prior experience in presenting writing and teaching clinical information
Preferred Qualifications
- English French Spanish Italian preferred
- Hospital and Prehospital certifications preferred
- Current RN license or Paramedic
Travel Percentage: 60%
Required Experience:
Unclear Seniority