Relationship Manager - Tile/ Bath ware
Relationship Manager - Tile/ Bath ware
Posted on :
13-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Sales Growth & Order Management
- Proactively generate business enquiries through market research networking to expand the customer base.
- Develop and implement strategies to achieve assigned sales targets for building materials
- Manage existing customer accounts by facilitating repeat orders and upselling opportunities.
- Ensure efficient order processing through digital tools and support customers with preorder inquiries.
- Manage customer accounts to ensure timely collection of all receivables.
Customer Acquisition & Relationship Management
- Develop and execute a strategic plan to identify and target retailer wholesalers contractors builders in the construction materials sector.
- Build strong relationships with key decisionmakers by conducting regular customer visits and fostering ongoing communication.
- Convert qualified leads and onboard new customers and drive continuous transactions to meet Gross Merchandise Value (GMV) forecast and revenue targets.
Data updating and process management
- Maintain accurate and uptodate customer data by meticulously capturing entering and updating all relevant information in the CRM system. This includes ensuring timely meeting updates managing CX data documents and effectively handling all inquiries.
Customer Satisfaction
- Proactively manage customer expectations by maintaining clear communication on delivery timelines and product quality.
- Address customer inquiries and resolve any issues in a timely and professional manner.
- Ensure customer satisfaction by monitoring key metrics and identifying areas for improvement.
Collaboration & Compliance
- Collaborate effectively with internal teams (operations finance logistics category) to ensure smooth order fulfilment and customer service.
- Introduce new construction material products to the market as per company requirements and customer needs.
- Ensure adherence to all local regulations company standards processes and policies throughout the sales process.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
