Manager network
Manager network
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Job Description
Job Description:
A Network Delivery Manager plays a crucial role in overseeing the delivery of networkrelated services. Here are some key responsibilities and duties typically associated with this role:
Key Responsibilities:
- Operations Management: Coordinate and manage the day to day operations multiphase network projects ensuring they align with the change and release calendar.
- Team Coordination: Work closely with engineers program managers and other support teams to ensure seamless delivery of network services.
- Client Interaction: Act as the primary point of contact for clients managing expectations and ensuring satisfaction.
- Performance Monitoring: Monitor and report on the performance of network services taking corrective actions as needed.
- Vendor Management: Maintain strong relationships with vendors and service providers negotiating contracts and ensuring service delivery meets agreed terms.
- Service Improvement: Identify opportunities for improvement in network service delivery and implement necessary changes.
Skills and Qualifications:
- Technical Skills:Strong understanding of network technologies such as Routing Switching Wireless F5 including the advance technologies such as SDN SASE Cloud etc.
- Operation Management Skills:Ability to manage multiple stakeholders escalations timelines and resources effectively.
- Communication Skills:Excellent verbal and written communication skills for interacting with clients vendors and team members.
- ProblemSolving Skills:Ability to troubleshoot and resolve network issues efficiently.
- Vendor Management:Experience in managing relationships with vendors and service providers.
Educational Background:
- Bachelors Degree:A degree in Computer Science Information Technology Telecommunications or a related field is often required.
- Masters Degree:An advanced degree such as an MBA or a Masters in a related field can be advantageous.
Certifications:
- Networking:Certifications such as Ciscos CCNA CCNP or other relevant networking certifications.
- ITIL:ITIL (Information Technology Infrastructure Library) certification for IT service management.
- Project Management:Certifications like PMP (Project Management Professional) or PRINCE2.
Experience:
- Work Experience:15 years of experience in network operations management IT project management or a related field.
- Leadership Experience:8 Proven experience in leading teams and managing operations.
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Required Experience:
Manager
Employment Type
Full-Time
