Front Desk/Medical Assistant Childrens Cardiology Clinic LLC a Division of FPA is seeking an experienced Medical Front Desk to join their practice. This position is part time Qualifications:
Education: - High School Diploma or GED
- MA Certification Required
Experience: - Minimum 2 years working as a Front Desk in a medical practice
- Bilingual (Spanish) a plus.
Principal Duties and Responsibilities: Specific: - Welcoming patients families and visitors in a friendly courteous and caring manner.
- Performs administrative and general office functions including but not limited to copying filing faxing and data entry.
- Answer telephone calls provides information screens and routes telephone calls to the appropriate person or department.
- Schedule patient appointments followups diagnostic tests and other health related appointments.
- Verify patient insurance eligibility and benefits.
- Obtain patient authorizations as needed.
- Responsible for the Patient Check In process to include:
- Obtaining or verifying and updating patient demographic information
- Responsible for the Patient Check Out.
- Triage and process messages from patients and front office staff to physicians andPhysician Assistant.
- Demonstrate effective interpersonal skills including composure diplomacy and theability to act with a diverse patient population.
- Manage confidential employee information in a professional manner.
- Demonstrate effective written and verbal communication skills.
- Effectively timemanage job responsibilities; Organize workflow anddocumentation.
- Responds to medical emergencies and solicits immediately.
- Other duties assigned by Practice and Clinical area.
General: - Serve as brand representative for FPA by embracing the Company culture and mission statement core values and standards of conduct.
- Strictly adhere to all Standards.
- Compliance Standards.
- Privacy and Security Standards.
- Workplace Standards.
- Workforce Standards.
- Strictly adhere to Department policies and procedures.
- Participate in quality assurance and quality improvement process.
- Participate in corporate compliance program.
- Promptly report suspected acts of noncompliance with Company Standards and Policies.
- Participate in jobrelated continuing education programs.
- Perform other duties as assigned by your supervisor or designee.
EEOC Disclaimer: FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability status genetics protected veteran status sexual orientation gender identity or expression. In addition to federal law requirements FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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