PAL-Patient Affairs Liaison RD RD ATTRCM Patient Navigator Northeast (SEC) (Secondment - 12 months)

Our Mission & Strategy:

In Pfizer Specialty Care Patient Solutions we collaborate with patients and patient advocates to help develop breakthrough treatments and innovative approaches to address patient challenges. These partnerships have helped to increase patient engagement in research and development diversify clinical trials develop patientfriendly educational materials and patient support programs and elevate priority policy and social impact issues.

Why Patients Need You:

PfizerSpecialty Care Patient Solutions is seeking a compassionate strategic and organized Patient Navigator (PN) to join our U.S. Patient Engagement Team. The Patient Navigator will serve as a guide for patients through their healthcare journey byproviding resources to help ensure they understand their disease and available resources.

The PN will also be fully and appropriately integrated into Pfizers current crossfunctional ecosystem ensuring that all patients can receive theappropriate supportresources they want andneed. The PN will compliantly triage patients as appropriate to applicable reimbursement support resources.

The PN role is a fieldbased communityfacing colleague for individuals living with heart disease and ATTRCM and their caregivers. The primary function of the PN is to compliantly educate patients on the disease PN role reports directly to the Patient Engagement Director.

The objectives of the Patient Navigator (PN) role are:

• Patient Education: The PN educates patients and caregivers about ATTRCM related disease state awareness local and regional support offerings health and wellness resources within a patients community as well as appropriate triage to available resources at Pfizer.

• Patient Navigation: The PN assists patients in connecting patients to Pfizer resources. The PN does not assist with reimbursement support for patients prescribed Pfizer ATTR treatment or have any interactions with pharmacies or pharmacy personnel.

• Collaboration: The PN closely and compliantly coordinates with other Pfizer colleagues to ensure that the integrated patient offerings align with intended patient educational objectives.

What You Will Achieve:

• Provide education and guidance to resources for patients to address their questions and need for information.

• Assist patients in navigating their overall care via educating and connecting patients to appropriate resources.

• Closely coordinate with the Advocacy & Professional Relations director attending PAG events within geography to present RC approved materials.

• Through use of motivational interviewing identify specific patient needs and goals to drive tailored and appropriate engagement for patients / caregivers.

• For optedin patients provide inperson and virtual 1:1 engagement through a defined communication strategy and purposeful use of a curated menu of print and digital resources based on the patient/caregivers individual journey:

  • Build trust and provide ongoing educational resources for the patient to take the next best action

  • Provide educational materials / resources about ATTR

  • Connect patients / caregivers with local health & wellness resources through referrals to local organizations

How You Will Have Impact:

• The PN will be located within a specific geography / region that assists patients via educating and connecting patients to appropriate Pfizerapproved resources.

• Understands and strictly complies with all relevant regulations and policies. All activities are executed in close collaboration with legal and compliance to ensure that they are implemented in a thoughtful and compliant manner that meets Pfizers high standards of conduct.

• Deliver overview of ATTR Patient Navigator role and Pfizer patient educational resources at various Pfizersponsored events (e.g. inperson/virtual booth exhibits) at local regional and national levels.

• Engage with optedin patients / caregivers in a mutually agreed upon manner (e.g. phone calls emails texts inperson etc.).

• Provide aggregated local insights to inform Rare Disease Team on the development of educational materials for patient engagement and patient education resources that fill needs within the patient community.

• Compliantly schedule and organize travel in a timely thorough manner and order all required materials for local regional and national events.

Outcome:

• The PN will work toward defined measurable goals of patient engagement.

• Held accountable to PN established goals.

Basic Qualifications

• B.S. or B.A. Degree is required

• 6 years pharmaceutical industry or related experience preferably in Rare Disease

• Experience demonstrating exceptional communication listening and platform trained speakers

• Demonstrated ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures

• Proven track record of collaborating broadly with a diverse range of customers clients and stakeholders

• Experience in responsible business practices and compassionate communication both written and spoken

• Understands and navigates Pfizer and industry compliance guidelines aligned to working with MO&A (Medical) and Access & Reimbursement colleagues

• Ability to deliver meaningful & concise presentations with integrity and empathy

• Strong attention to detail organizational and business skills

• Ability to travel minimum of 50%; scope of events is primarily on weekends and evenings

Preferred Knowledge & Skill Sets Desired

• Clinical background is highly preferred (i.e. RN APRN NP ARNP ACSW LCSW MPH)

• Extensive knowledge of ATTRCM and the Rare Disease community

• Remote / Field based preferred to live in specified geography

• Certain areas require bilingual proficiency in speaking and reading

• Proficiency with CRM tools (e.g. POLARIS CRM)

Other Job Details

• Last Date to Apply for Job:MAY 15 2025

• Additional Location Information:North America Any Pfizer Site North America Remote

• Eligible for Relocation Package NO

• Secondment 12 months

• If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for12 months or longer you will be required to turn in your fleet vehicle for the duration of the nondriving secondment. Please refer to the Fleet Policy and Procedures document for more information.

Relocation assistance may be available based on business needs and/or eligibility.