Specialized HR Manager - Senior L&D Project Manager

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience jobrelated knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview:

The Senior L&D Project Manager is responsible for leading the endtoend planning and execution of mediumtohigh complexity L&D projects which entail design development and delivery of internal or outsourced enterprisewide and businessspecific solutions. The successful candidate will effectively leverage project management methodologies processes and tools & technologies to establish clarity of vision and a detailed execution plan throughout each project life cycle. The day to day could entail the following:

• Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
• Drive L&D processes to implement learning solutions in various formats including but not limited to inperson or virtual Instructorled training (ILT) eLearning webinars selfdirected learner pathways and workshops
• Lead the endtoend planning and execution of mediumtohigh complexity L&D projects leveraging key project management tools to ensure projects are delivered on time within scope and on budget
• Support the vendor selection engagement and onboarding process when thirdparty learning solutions are within scope
• Develop and implement effective stakeholder engagement strategies
• Ensure tight governance control and actively manage/resolve risks and issues
• Build relationships and maintain regular communications with internal and external stakeholders
• Report on project progress with project teams and business stakeholders at different levels
• In partnership with L&D CoEs and business partners support the development of a delivery strategy change & launch communications plan and maintenance plan
• Ensure tight governance control and actively manage/resolve risks and issues
• Conduct project retrospectives and act on lessons learned for continuous improvement

Depth & Scope:

• Develops proposals / recommendations related to policies and practices within own specialized area
• Serves as key contact
• Works on a range of complex issues / programs / policies in the day to day management of HR policies / practices
• Supports the integration / implementation of HR programs across client groups
• Works closely and effectively with assigned HR partners to ensure business needs are met
• Understands alignment between own discipline and other specialized areas
• Interprets data and assesses the risk associated with policies/programs; escalates as required
• May lead a team of Human Resources professionals
• Ensures business partners and Human Resources are provided with high quality advice and support
• Shares expert knowledge provide advice and counsel to business management and Human Resources teams
• Monitors and communicates the effectiveness of strategies programs and practices related to own area of expertise
• Ensures programs and practices continue to meet business needs comply with internal and external requirements and align with Human Resources priorities
• Develops and manages a team of high quality resources through recruitment training coaching and performance management
• Provides input to the departments business plan and monitor actual results
• Leads and followsup on action planning to address Employee survey results
• Analyzes and interprets information; provide opinions and recommendations and refer complex issues as appropriate
• Ensures integration of other areas of expertise in the development and delivery of programs and policies as appropriate
• Ensures post implementation reviews are conducted; recommend or take action as appropriate

Education & Experience:

• Bachelors Degree or progressive work experience in addition to experience below
• 7 Years of related experience
• In depth knowledge of a specialized Human Resources function
• Strong communication facilitation and presentation skills
• Ability to deal with all levels of management
• Strong Customer service orientation and ability to establish strong working relationships with internal and external clients

Preferred Qualifications:

• 710 years of experience in project management preferably in a learning or adult training environment
• Prior L&D experience in performance consulting design development facilitation and/or learning technologies is beneficial
• Thorough understanding of project management frameworks and methodologies
• PMP certification is preferred
• Agile and/or Scrum certification is an asset
• Practical knowledge in adult learning principles for various delivery methods
• Proven track record of delivering results and commitment to operational and service excellence
• Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivery learning solutions successfully
• Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fastpaced environment
• Ability to manage multiple stakeholders and build relationships effectively leveraging sound communication negotiation consensusbuilding and influencing skills
• Ability to tailor communications to different stakeholders at different levels
• Solutionsfocused cando attitude to foster positive team morale and high engagement
• Excel in translating business needs into learning requirements in collaboration with L&D partners
• Strong critical thinking analytical and problemsolving skills
• Highly adaptable and flexible with ability to take initiative in a dynamic work environment
• Proficiency in MS Office suite especially MS Project
• Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
• Experience with LMS and LXP is a bonus
• Experience with eLearning tools and standards (e.g. SCORM xAPI HTML 5) and development software (e.g. Articulate Storyline/Rice) is a nice to have

Physical Requirements:

Never: 0%; Occasional: 133%; Frequent: 3466%; Continuous: 67100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental wellbeing goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and wellbeing benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process email the TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.