Client Support Scheduling Coordinatort Remote PH -
Client Support Scheduling Coordinatort Remote PH -
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Remote Client Support & Scheduling Coordinator
Location: Remote (Philippines preferred)
Schedule: Fulltime with a focus on weekends and nontraditional hours
About the Role
We are seeking a warm versatile and reliable remote team member to provide afterhours operational support. This fulltime role is designed to ensure prompt responsiveness to client inquiries and seamless scheduling coverage during evenings and weekends.
This opportunity is perfect for someone who enjoys multitasking and thrives in a dynamic serviceoriented environment where client care comes first.
Key Responsibilities
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Answer incoming calls and offer prompt empathetic support to potential and existing clients
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Manage initial sales inquiries and help schedule inhome care assessments
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Coordinate caregiver dispatch and followups across departments
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Provide general administrative and customer service support
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Maintain accurate records of calls appointments and schedules
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Communicate effectively with internal team members to ensure smooth service delivery
Ideal Candidate
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Excellent customer service and interpersonal skills
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Friendly calm and professional phone presence
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Strong English communication skills (both spoken and written)
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Highly organized and detailoriented capable of managing multiple tasks
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Experience in scheduling sales support or healthcare/home care is a plus
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Comfortable working independently during evenings weekends and other nonstandard hours
Bonus Qualifications
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Familiarity with the home care or caregiving industry
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Experience supporting clients remotely
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Proficiency with CRM or scheduling platforms (specific tools will be taught during onboarding)
Employment Type
Remote
Company Industry
Key Skills
- Customer Service
- Communication
- Fire And Safety Engineering
- Key Account
- Market Intelligence
