Call Center Representative
Call Center Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are looking for a motivated and customeroriented Call Center Representative to join our team in Los Angeles. As a Call Center Representative you will be the first point of contact for our customers assisting them with inquiries troubleshooting issues and providing excellent customer service. This role requires strong communication skills a positive attitude and a passion for helping others.
Responsibilities:
Answer incoming customer calls and provide support with inquiries issues and complaints.
Offer solutions in a clear concise and friendly manner.
Maintain accurate and detailed records of customer interactions.
Identify opportunities to improve the customer experience and escalate complex issues when necessary.
Collaborate with team members and management to meet performance goals.
Adhere to company policies and procedures to ensure high standards of customer service.
Qualifications :
Qualifications:
High school diploma or equivalent; additional education or certifications in customer service is a plus.
Previous experience in a call center or customer service role preferred.
Strong verbal communication skills with the ability to listen actively and solve problems.
Ability to work in a fastpaced environment while maintaining attention to detail.
Basic computer skills and the ability to navigate multiple systems simultaneously.
Bilingual skills (English/Spanish) are a plus but not required.
Additional Information :
Benefits:
Competitive salary with opportunities for performancebased bonuses.
Opportunities for professional growth and career advancement.
Health dental and vision insurance.
Paid time off and holidays.
Employee wellness programs.
Friendly and supportive team environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
