Scrum Master-Contract Role
Scrum Master-Contract Role
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Job Description
Job Title: Cloud Engineering and Operations Scrum Master / Kanban Coach (6Month Assignment)
Location: Bangalore India (Need Remote collaboration with US)
Reports To: SRE Manager
Experience Level: Overall 8 years and 3 years (Agile Coaching / Cloud Engineering and Operations aligned teams)
Job Summary
We are seeking a Scrum Master with deep Kanban expertise to act as a process coach and Agile systems designer for our Cloud Engineering Cloud Operations and Site Reliability Engineering (SRE) team on a 6month contract. This role goes beyond standard Agile facilitation youll lead the creation rollout and continuous improvement of delivery practices in a complex SRE environment. The ideal candidate will bring practical Kanban experience coaching skills and strong knowledge of tools like Azure DevOps and BMC Helix.
Key Responsibilities
Agile Process Design & Implementation
- Define implement and refine Kanbanbased delivery practices suited for platform/SRE teams.
- Establish cadences WIP limits workflow policies and a pullbased system that reflects the dynamic nature of SRE work.
- Design and evolve Kanban boards in Azure DevOps mapping to real operational workstreams.
- Translate unstructured work into trackable backlog items and actionable tasks.
- Help integrate workflows between Azure DevOps (build & engineering) and BMC Helix (CMDB incidents standard requests).
Coaching & Cultural Enablement
- Coach SRE engineers managers and stakeholders on Agile/Kanban principles and the value of structured workflows.
- Build team discipline around logging work limiting WIP and managing flow.
- Guide leaders and stakeholders in their roles within a Kanban system (e.g. replenishment prioritization demand management).
- Create training materials and run working sessions as needed.
Agile Delivery & Operational Support
- Facilitate Kanban ceremonies: standups story development story analysis retrospectives replenishment and flow reviews.
- Track and report flow metrics (cycle time lead time blocker aging) to drive improvement.
- Support team coordination across time zones (India US).
- Coordinate compliance and auditrelated tasks as part of operational tracking.
Requirements
- Experience: 3 years in Agile coaching or Scrum Master roles with demonstrated experience in process design for DevOps/SRE/Platform teams.
- Kanban Expertise: Handson experience building and coaching Kanban systems. (Kanban System Design KMPI or similar is a plus.)
- Tools:
- Azure DevOps: backlog design board configuration work item taxonomy
- BMC Helix or Service Now: awareness of CMDB and operational work integration
- Soft Skills: Excellent facilitation coaching and change management skills. Ability to influence without authority.
- Technical Understanding: General familiarity with CI/CD incident management cloud services (Azure) and reliabilityfocused workflows.
Nice to Have
- Experience integrating Agile systems with ITSM tools (like BMC Helix).
- Knowledge of SRE concepts: SLIs SLOs incident postmortems automationfirst mindset.
- Familiarity with SOC compliance infrastructure change controls or regulated environments.
Qualifications :
Initial Education Background:
- Bachelors degree or diploma
Additional Information :
Language skills and level expected:
- English (written and Spoken) required
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
