General Manager
General Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Step into the world of timeless elegance and refined hospitality at Sofitel Gold Coast Broadbeach where luxury meets coastal sophistication. We are seeking an inspiring and experienced General Manager who embodies LArt de Vivre fosters collaborative relationships with stakeholders and brings excellence to every aspect of our renowned property.
ROLE SCOPE:
- Develop and execute a longterm strategy that enhances the hotels profitability market positioning and operational excellence.
- Drive financial success through revenue management cost control and investment in highimpact initiatives.
- Maintain strong relationships with owners Accor leadership and key stakeholders to ensure business alignment.
- Champion Sofitels luxury service philosophy ensuring all guest touchpoints reflect the highest standards.
- Oversee Reputation Performance Score (RPS) and Leading Quality Assurance (LQA) metrics driving continuous improvement.
- Innovate and enhance guest experiences ensuring each stay is memorable and distinctive.
- Lead a highperforming engaged team fostering a workplace culture of excellence empowerment and continuous development.
- Drive employee engagement and retention ensuring the hotel attracts and nurtures top hospitality talent.
- Serve as a visible handson leader inspiring colleagues and creating an exceptional workplace environment.
- Oversee all daytoday hotel operations alongside the Hotel Manager ensuring efficiency sustainability and adherence to luxury standards.
- Ensure full compliance with Accor policies Australian regulations and workplace safety requirements.
- Implement bestinclass operational strategies that balance service excellence with commercial efficiency.
- Position the hotel as a leader in the Gold Coast luxury market driving occupancy ADR and RevPAR.
- Build strong partnerships with VIP guests corporate clients and travel industry leaders to enhance brand loyalty.
Qualifications :
ELIGIBILITY:
- A visionary hotelier with a proven track record in luxury hospitality dedicated to curating exceptional guest experiences.
- A strategic leader adept at shaping and executing dynamic business plans that drive performance people development and ESG initiatives in alignment with Accors longterm vision.
- A charismatic ambassador for the hotel setting the tone with impeccable presence and an unwavering commitment to excellence and brand integrity.
- A commercially astute leader blending financial acumen with a resultsdriven and collaborative mindset.
- A guestcentric innovator committed to upholding and elevating the hotels reputation through an unwavering focus on quality experience and service excellence.
- A visible and engaged presence effortlessly forging strong connections with guests colleagues and key stakeholders.
- A dynamic mentor and inspiration leading by example and cultivating a highperformance culture that fosters creativity empowerment and a passion for hospitality.
- A teamcentric motivator dedicated to nurturing a hotel team of 220 and developing toptier talent in a culture of engagement growth and excellence.
- An experienced leader in refurbishment projects.
- An experienced General Manager with a deep understanding of the Australian luxury market ready to bring their expertise to Sofitels Gold Coast icon.
Additional Information :
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
