Primary Purpose
The Network Engineer III is the senior position responsible for designing securing maintaining and installing networking telecommunications and computer systems including advanced troubleshooting. This is a leadership role with limited supervision of junior network engineers
Essential Functions
Leads designs acquires oversees installation configures maintains and troubleshoots the Universitys data and voice infrastructure including PBX voicemail call accounting and other voice related systems. Manages network performance by periodically baselining capacity and performance and projecting resource usage. Defines plans schedules and coordinates moves adds or changes. Provides detailed technical analysis for projects requiring network and telecommunications connectivity including security telecommunications and wireless. Develops and monitors network project plans to implement network infrastructure and coordinates resources to ensure successful implementation. Designs and oversees performance matrices. Identifies analyzes and resolves network problems through the use of a variety of monitoring tools. Establishes and maintains positive vendor relations to ensure adequate technical support and timely problems resolution. Provides Project Coordination. Conducts technical research and development. Provides leadership and training of Network Engineer 1 & 2. Performs other related duties as assigned. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decisionmaking that demonstrates awareness of and responsiveness to the ways sociocultural forces related to race gender ability sexuality socioeconomic status etc. impede or propel students faculty and staff.
Minimum Qualifications
High School Diploma and 60 credit hours of continuing education. Eight (8) years of directly applicable networking/telecommunications experience. Cisco CCNP or higher.
Preferred Qualifications
Masters or Bachelors Degree. One (1) industryrecognized Security Certification. Ability to design networks support processes and software in a multivendor environment without supervision. ITIL Foundation. Palo Alto PCNSE . Comfortable discussing networking and telecommunications topics with varying levels of personnel from student to the CIO . Project Coordination experience. The ability to provide handson support and troubleshoot digital media technology systems. Must be able to comfortably discuss computing topics with varying levels of personnel from student to senior management. Must be able to provide solutions to integrate various disparate systems in a single service offering using existing knowledge and research. Solid written communication skills with the ability to write technical documentation or manuals. Must be able to manage projects and be familiar with project management concepts and risk analysis. Adepts at reading and interpreting technical documentation and procedure manuals. Strong interpersonal and communication skills and analytical and problemsolving abilities. Understanding of the organizations goals and objectives. Ability to conduct research into emerging technology issues and products. Experience in network and telecommunications infrastructure design deployment and management. A proven track record in LAN / WAN Telecomm system and Network Security installation and operations Telecommunications. Experience with structural and MEP design concepts. Experience with Networking and Telecommunications technologies. (ex. WAN LAN VPN ACD PBX IEEE Wiring standards network/telelcomm monitoring tools.) Experience in server hardware and data center operations. Experience in Virtualized server infrastructure systems troubleshooting and specialized computer applications. Familiar with traditional programming and scripting languages. Ability to write a network and/or telecom scope of work and finalize a system deployment and buildout. Exceptional communication skills including interacting regularly with Architects Designers and other Trades. Ability to maintain a professional and positive attitude in a fast paced creative environment. Knowledge of how to lead empower and motivate highly creative individuals. Demonstrated ability to work without direct supervision. Must be detail oriented have multitasking abilities and handle tight high stress deadlines. Experience working in a teamoriented collaborative environment. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Work Schedule
Work performed during standard business hours 8:00AM5PM MF occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines.