Customer Service / Inside Sales Representative - Industrial Supply
Customer Service / Inside Sales Representative - Industrial Supply
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Functions
- Ability to develop relationships with customers and sales teams
- Take incoming phone calls and emails from customers
- Respond promptly to customer inquiries thru phone calls emails and customer portals as necessary
- Enter customer orders in the ERP system with goal of 100% accuracy
- Quote customers on components as needed and enter all quotes into ERP system or shared directory
- Assist customers in finding components by using product catalogs webbased catalogs internal resources
- Expedite customer orders as needed to meet required and promised dates
- Provide solutions to customer needs in a team environment
- Followup on quotes as needed
- Assist outside sales when necessary (quoting expediting customer visits)
- Continuous development of sales skills to upsell or additionalsell to customers
Experience Education and Skills
- H.S. Diploma or GED; Associate degree or better preferred preference given to Fluid Power and/or Technical programs.
- 2 years of customer service or inside sales experience.
- Experience in Industrial Distribution Manufacturing or similar industry is preferred. (Hydraulic Pneumatic Fluid Power Electrical Power Transmission Motors Motion Control).
- Proficient with software programs relating to the customer service position including Microsoft Excel Microsoft Word Email etc.
- Working experience with Trend is a plus.
- Strong analytical mathematical and mechanical aptitude is required to be successful in this role.
- Clear and concise verbal and written communication skills
- Ability to work in both team environments and individually
- Ability to multitask and prioritize work on a regular basis
- Ability to maintain composure under stressful situations
- Excellent time management skills
- Sound judgment and decisionmaking ability
- Demonstrates integrity and ethical standards
We Offer
- Industry competitive compensation plan
- Medical / Dental / Vision / 401K
- Paid vacation and holidays
- Tuition reimbursement and ongoing training opportunities
- As a national distributor with local presence we are wellknown fullservice valueadd distributer representing quality manufacturers.
- We provide a team environment that fosters professional growth and development.
Required Experience:
Unclear Seniority
Employment Type
Full Time
